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Featuring an on-site spa, this mountain lodge is nestled in the heart of Banff city centre, only 5.6 km from Banff Gondola. Free passes for Banff's transit system are provided. Free WiFi is provided. A flat-screen TV, mini-fridge, and in-room safe are provided in each room and suite at Banff Caribou Lodge and Spa. Select suites offer a hot tub and a fireplace. The Keg Steakhouse and Bar is located on site and serves dinner and drinks. Banff Caribou Lodge features Red Earth Spa, a full service spa with 6 treatment rooms including rooms dedicated to hydrotherapy and esthetics. Spa goers will also enjoy complete access to the hotel's hot pool, steam room and exercise facilities. The shops and restaurants of the centre of Banff are just 10-minutes' walk from Banff Caribou Lodge.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
7.6
Location
8.4
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Tony
    Canada Canada
    Front desk staff were friendly and helpful. Made checking in and checking out very simple. This is my 7th time staying here Happy birthday, wishes were very nice from front desk staff.
  • Rachelle
    Canada Canada
    Convenient with the spa, rooms were large and clean. The shower head was amazing!!!! Never wanted to leave for that alone. Artwork on the walls is fun to just walk up and down the halls looking at it all.
  • Anne
    United Kingdom United Kingdom
    Location very good , helpful staff and good atmosphere .

Hotel surroundings

Restaurants
1 restaurant on site

  • The Keg Steakhouse & Bar
    • Cuisine
      American
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Facilities of Banff Caribou Lodge and Spa
Great facilities! Review score, 8

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Ski
  • Ski pass vendor
  • Ski storage
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Cycling
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Children's playground
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Wellness
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French
  • Japanese

House rules

Banff Caribou Lodge and Spa takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 2 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover Diners Club American Express Banff Caribou Lodge and Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups:

Bookings of 3 rooms or more will be classed as a group reservation and charged a 1 night plus tax as a deposit.

A group cancellation policy of 30 days prior arrival will be applicable.

Changes or cancellations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited.

There must be a name attached to each room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Banff Caribou Lodge and Spa

  • Banff Caribou Lodge and Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Canoeing
    • Golf course (within 3 km)
    • Waxing services
    • Beauty Services
    • Spa/wellness packages
    • Swimming Pool
    • Spa facilities
    • Facial treatments
    • Yoga classes
    • Pedicure
    • Full body massage
    • Spa lounge/relaxation area
    • Couples massage
    • Manicure
    • Fitness
    • Body treatments

  • Check-in at Banff Caribou Lodge and Spa is from 16:00, and check-out is until 11:00.

  • Banff Caribou Lodge and Spa has 1 restaurant:

    • The Keg Steakhouse & Bar

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Banff Caribou Lodge and Spa is 0.6 miles from the centre of Banff. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Banff Caribou Lodge and Spa include:

    • Double

  • The prices at Banff Caribou Lodge and Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Banff Caribou Lodge and Spa on this page.