Surrounded by the beautiful natural environment of Tunnel Mountain, and a short distance from Banff town centre, this family-friendly resort features all the comforts of home in an unforgettable location. The Douglas Fir Resort and Chalets provides guests of all ages with a variety of activities. With 2 indoor waterslides, a children's pool and an indoor play area, as well as saunas and a fitness centre, there is something for everyone. Guests the Douglas Fir Resort can also enjoy free and unlimited use of Banff's shuttle bus system. Only moments from the Douglas Fir are a number of leisure activities. Enjoy top-rated ski trails, scenic hikes and more. The town centre, filled with quaint shops, galleries and restaurants is also nearby.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

FREE private parking!


Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
7.4
Cleanliness
7.7
Comfort
7.7
Value for money
7.2
Location
8.3
Free WiFi
8.0
Low score for Banff
Select topics to read reviews:

See what guests loved the most:

  • J
    New Zealand New Zealand
    Comfortable, clean and large room. Outdoor spa was a bonus. Just a bit of a walk into town but we were given a free bus pass to go door to door. Staff were helpful and kitchen was good. L9ved seeing the wildlife wandering by..
  • Bandula
    Canada Canada
    Everything related to this place was excellent. Especially starting from the front desk Emilda who checked in us was superb. The cleaning staff to pool staff all are genuinely ready to help you. Exceptionally clean. Large bedroom with everything...
  • Tayla
    Canada Canada
    You get given a bus pass to use during your stay. The stop is located right outside the premises. This made going out in town a breeze and saved us from having to find and pay for parking in town.

Hotel surroundings

Facilities of Douglas Fir Resort & Chalets

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
Bathroom
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
Kitchen
  • Dining table
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
Activities
  • Water park
  • Hiking
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Dining area
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not needed).
  • Parking garage
Transport
  • Public transport tickets
Services
  • Vending machine (drinks)
  • Wake-up service
  • Fax/photocopying
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Private entrance
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Wellness
  • Water slide
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English

House rules

Douglas Fir Resort & Chalets takes special requests - add in the next step!

Check-in

From 16:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CAD 100 is required on arrival. That's about GBP 58. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted Douglas Fir Resort & Chalets accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note the waterpark, and Playzone are open.

Please note the small amenity pool is closed permanently.

Please note, our Waterpark that includes our waterslides, indoor and outdoor hot tubs and the kiddie pool will be closed November 20-27,2023. Will reopen November 28, 2023.

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Douglas Fir Resort & Chalets

  • The prices at Douglas Fir Resort & Chalets may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Douglas Fir Resort & Chalets on this page.

  • Douglas Fir Resort & Chalets is 1.1 miles from the centre of Banff. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Douglas Fir Resort & Chalets include:

    • Studio
    • Suite
    • Family

  • Check-in at Douglas Fir Resort & Chalets is from 16:00, and check-out is until 11:00.

  • Douglas Fir Resort & Chalets offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Hiking
    • Golf course (within 3 km)
    • Water park

  • Yes, Douglas Fir Resort & Chalets is popular with guests booking family stays.