Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill. Each guest room includes a flat-screen TV with cable channels and pay-per-view movies. Free WiFi is provided. This hotel includes a 24-hour fitness centre and a business centre. The Ottawa Convention Centre is 1 km from The Metcalfe by Gray Collection. The popular Byward Market neighbourhood is 2 km away. We offer Chromecast streaming services, but not pay per view movies

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Ottawa, this hotel has an excellent location score of 9.4

Private parking available


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.3
Location
9.4
Free WiFi
7.9
High score for Ottawa
Select topics to read reviews:

See what guests loved the most:

  • Heather
    Switzerland Switzerland
    The beds were comfortable and the lobby lounge was peaceful
  • Makeisha
    Trinidad and Tobago Trinidad and Tobago
    Staff were amazing, polite and attentive all round.
  • Richard
    Canada Canada
    Renovated and the furniture. The room was so comfortable and stylish

Hotel surroundings

Restaurants
1 restaurant on site

  • Cocotte Bistro
    • Cuisine
      American • French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour

Facilities of The Metcalfe by Gray Collection
Great facilities! Review score, 9

Most popular facilities
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
Bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Radio
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs CAD 42 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness centre
Languages spoken
  • English
  • French

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Metcalfe by Gray Collection takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express The Metcalfe by Gray Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests who book a "Breakfast Included" rate will receive 2 complimentary breakfast vouchers per night. Additional breakfast vouchers can be purchased from the hotel.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Metcalfe by Gray Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Metcalfe by Gray Collection

  • The Metcalfe by Gray Collection offers the following activities / services (charges may apply):

    • Fitness centre

  • The prices at The Metcalfe by Gray Collection may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Metcalfe by Gray Collection include:

    • Suite
    • Quadruple
    • Double

  • The Metcalfe by Gray Collection has 1 restaurant:

    • Cocotte Bistro

  • Check-in at The Metcalfe by Gray Collection is from 16:00, and check-out is until 12:00.

  • The Metcalfe by Gray Collection is 200 yards from the centre of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.