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Located a 1 minute walk from the heart of Banff, the Moose Hotel & Suites features a spa centre and on-site bar. Each unit offers a patio or balcony. Every air-conditioned room has a flat-screen TV. Certain units have a seating area where you can relax. An a la carte breakfast is available each morning. Dining is available at Pacini Italian Restaurant, featuring gourmet Italian food with unique and authentic flavours and a warm ambiance. Meadow Spa & Pools features 10 treatment rooms and a private outdoor hot pool. A bright indoor swimming pool and exercise room is located on the 4th floor, and 2 spectacular rooftop hot pools offer views of the Canadian Rocky Mountains. The Whyte Museum of the Canadian Rockies is 700 metres from Moose Hotel and Suites, while Banff Park Museum is 700 metres away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.2
Cleanliness
9.2
Comfort
9.3
Value for money
8.1
Location
9.7
Free WiFi
9.0
High score for Banff
Select topics to read reviews:

See what guests loved the most:

  • Kathleen
    Canada Canada
    As always. Perfection. There's a reason why this is the only hotel we stay in when visiting Banff.
  • Ming
    Canada Canada
    i like its location ,i can see good view in the room
  • Corinne
    Canada Canada
    This is our second time staying at the Moose Hotel. It is in a great location and has lovely rooms and outdoor tubs on the 4th floor. The underground parking was appreciated, especially when it snowed 30cm. The breakfast at Pacini's was very good...

Hotel surroundings

Restaurants
1 restaurant on site

  • Pacini
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free

Facilities of Moose Hotel and Suites
Great facilities! Review score, 9.2

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Restaurant
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Balcony
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English

House rules

Moose Hotel and Suites takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 2 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Moose Hotel and Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancellation policy of 30 days will be applicable. Changes or cancellations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Moose Hotel and Suites

  • Moose Hotel and Suites has 1 restaurant:

    • Pacini

  • Moose Hotel and Suites offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Canoeing
    • Golf course (within 3 km)
    • Beauty Services
    • Swimming Pool
    • Body scrub
    • Fitness/spa locker rooms
    • Pedicure
    • Spa/wellness packages
    • Waxing services
    • Spa facilities
    • Body treatments
    • Fitness
    • Facial treatments
    • Body wrap
    • Manicure
    • Spa lounge/relaxation area

  • Room options at Moose Hotel and Suites include:

    • Double
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Moose Hotel and Suites on this page.

  • The prices at Moose Hotel and Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Moose Hotel and Suites is from 16:00, and check-out is until 11:00.

  • Moose Hotel and Suites is 400 yards from the centre of Banff. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.