• Pets allowed
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safety deposit box
  • Heating
  • Lift
  • Parking on site

Near attractions such as Parliament Hill and ByWard Market, this hotel in downtown Ottawa, Ontario offers enjoyable facilities, comfortable guestrooms and on-site dining options. Sheraton Ottawa Hotel features an indoor pool and fitness center. After a busy day, guests can relax in a smoke-free guestroom with a comfortable bed. The Carleton Grill at the Ottawa Sheraton offers an a la carte menu for breakfast and a lunch buffet. Guests can have a cup of Starbucks coffee at the coffee bar or a light meal with a beverage at Sasha's Bar.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Situated in the real heart of Ottawa, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
7.8
Cleanliness
8.5
Comfort
8.6
Value for money
7.5
Location
9.0
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Joanne
    Canada Canada
    Breakfast was excellent great variety and delicious.
  • Matteo
    United States United States
    Location was great as it was walking distance to all main attractions and restaurants.
  • Tania
    Canada Canada
    Great location. Very central to everything downtown, sites, restaurants etc. Staff were helpful and pleasant. Large rooms. Onsite parking available at a price.

Hotel surroundings

Restaurants
2 restaurants on site

  • Carleton Grill
    • Cuisine
      American • International
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Sasha's Lounge
    • Cuisine
      International
    • Open for
      Dinner • Cocktail hour

Facilities of Sheraton Ottawa Hotel

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Refrigerator
Room Amenities
  • Fold-up bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Bike tours
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Squash
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Skiing
    Off-site
  • Tennis court
    Off-site
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs CAD 32 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Wheelchair accessible
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French

House rules

Sheraton Ottawa Hotel takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
CAD 20 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Sheraton Ottawa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Due to renovations hotel indoor pool is currently out of service until further notice

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Ottawa Hotel

  • Sheraton Ottawa Hotel has 2 restaurants:

    • Sasha's Lounge
    • Carleton Grill

  • Sheraton Ottawa Hotel is 150 yards from the centre of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Sheraton Ottawa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • Yes, Sheraton Ottawa Hotel is popular with guests booking family stays.

  • The prices at Sheraton Ottawa Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sheraton Ottawa Hotel include:

    • Double

  • Sheraton Ottawa Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Cycling
    • Hiking
    • Skiing
    • Tennis court
    • Canoeing
    • Squash
    • Bicycle rental
    • Temporary art galleries
    • Horse riding
    • Bike tours
    • Fitness

  • Check-in at Sheraton Ottawa Hotel is from 15:00, and check-out is until 12:00.