You're eligible for a Genius discount at The Castle at Swan Lake! To save at this property, all you have to do is sign in.

Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travellers can enjoy the meeting facilities and business centre. A terrace with a garden is available. Free parking is provided. The hotel is only 10 km from UBC Okanagan Campus and 6 km from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 49 km from the property.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.9
Location
8.4
Free WiFi
9.3
Select topics to read reviews:

See what guests loved the most:

  • Karen
    Canada Canada
    the room came with a fully equipped kitchen, however the quality of the cutlery, plates and other items and details was above the norm.
  • Daphne
    Canada Canada
    Friendly staff, and we loved the fully equipped kitchen so we could cook our own meals during our multi-day stay.
  • Deanna
    Canada Canada
    The rooms are so spacious and clean. It was such a nice getaway.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Intermezzo Castle Bistro
    • Cuisine
      Italian • European
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Castle at Swan Lake
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Inner courtyard view
  • Pool view
  • Lake view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Games room
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Pet bowls
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Private entrance
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
  • Seasonal
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
Languages spoken
  • English

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Castle at Swan Lake takes special requests - add in the next step!

Check-in

From 16:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about GBP 117. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 19

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted The Castle at Swan Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Castle at Swan Lake

  • Check-in at The Castle at Swan Lake is from 16:00, and check-out is until 11:00.

  • The prices at The Castle at Swan Lake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Castle at Swan Lake offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Games room
    • Golf course (within 3 km)
    • Swimming Pool

  • The Castle at Swan Lake has 1 restaurant:

    • The Intermezzo Castle Bistro

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Castle at Swan Lake on this page.

  • The Castle at Swan Lake is 4.3 miles from the centre of Vernon. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Castle at Swan Lake include:

    • Suite