Boasting fantastic views of the Matterhorn, the charming Hotel Metropol & Spa is located in the centre of Zermatt, offering cosy rooms with free wireless internet and a spa centre. After a long day outdoors you can relax at the health centre while getting some massages and diverse treatments. You can also unwind at the swimming pool. The Metropol & Spa serves a rich buffet breakfast with an organic corner as well as delicious dinners at the restaurant with mountain views. Guests can take advantage of the free hotel transfer service from the Zermatt Train Station and the taxi stop during the day until 18:00.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 sofa bed
and
1 large double bed
1 double bed
and
1 sofa bed
2 single beds
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Guest reviews

Categories:

Staff
9.8
Facilities
9.1
Cleanliness
9.5
Comfort
9.4
Value for money
8.8
Location
9.6
Free WiFi
8.8
High score for Zermatt
Select topics to read reviews:

See what guests loved the most:

  • Kevin
    Mexico Mexico
    Everything was really nice and having the spa facilities was so good. The view to the Matterhorn was great.
  • Philip
    United Kingdom United Kingdom
    Difficult to find enough superlatives! The cleanliness and comfort of the room, the excellent breakfast and superb evening meal, the friendly, courteous and attentive staff, the pool. jacuzzi and sauna, the location close to Sunnegga lift -...
  • Saša
    Slovenia Slovenia
    The hotel has the best location: 5 mins walk from the main train station, 3 mins walk to the valley station Sunnegga-Rothorn. All the ski busses stop just a few meters away from the hotel. Simply perfect! Not to forget, after skiing we could relax...

Hotel surroundings

Restaurants
1 restaurant on site

Facilities of Hotel Metropol & Spa Zermatt
Great facilities! Review score, 9.1

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Mini golf
    Additional charge
  • Cycling
  • Hiking
  • Table tennis
    Additional charge
  • Children's playground
  • Skiing
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Luggage storage
  • Currency exchange
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Key card access
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Packed lunches
  • Carpeted
  • Lift
  • Heating
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Metropol & Spa Zermatt takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
CHF 80 per child, per night
3 - 15 years
Extra bed upon request
CHF 80 per child, per night
16+ years
Extra bed upon request
CHF 120 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card Cash Hotel Metropol & Spa Zermatt accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Hotel Metropol & Spa Zermatt

  • Hotel Metropol & Spa Zermatt has 1 restaurant:

    • Restaurant

  • Check-in at Hotel Metropol & Spa Zermatt is from 15:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Metropol & Spa Zermatt on this page.

  • Hotel Metropol & Spa Zermatt offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Table tennis
    • Tennis court
    • Mini golf
    • Golf course (within 3 km)
    • Swimming Pool
    • Fitness

  • Room options at Hotel Metropol & Spa Zermatt include:

    • Single
    • Twin/Double
    • Suite
    • Twin

  • The prices at Hotel Metropol & Spa Zermatt may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Metropol & Spa Zermatt is 250 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.