The small Hotel Sarazena is located next to the train station in Zermatt and features a sauna. Rooms have an en-suite bathroom, cable TV and free WiFi internet access. A cosy lounge with an open fireplace and a bar invites you to enjoy your favourite drink. A drying room for ski boots is at your disposal.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.9
Location
9.5
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Tamara
    United States United States
    The location was only a minute walk from the train station, and quick access to main shopping street. Room was nice with couch and chair in sitting area. Front desk staff was excellent and very helpful. Breakfast was good.
  • Wei
    China China
    Near Zermatt central station. Room with balcony can see Matterhorn. Nice staffs.
  • Nicole
    Spain Spain
    Location is just 2 minutes from Gornergrat Trains and Main Train Station. Staff is very friendly. Breakfast is very good. Beds and room are comfortable.

Hotel surroundings

Facilities of Hotel Sarazena
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Cycling
  • Hiking
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Baby safety gates
  • Board games/puzzles
  • Baby safety gates
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
General
  • Minimarket on site
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Sauna
Languages spoken
  • German
  • English
  • French
  • Italian

House rules

Hotel Sarazena takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Check-out

From 07:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6 - 12 years
Extra bed upon request
CHF 40 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB Cash Hotel Sarazena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Please inform Hotel Sarazena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Hotel Sarazena

  • Check-in at Hotel Sarazena is from 15:00, and check-out is until 11:00.

  • Hotel Sarazena offers the following activities / services (charges may apply):

    • Sauna
    • Cycling
    • Hiking

  • Room options at Hotel Sarazena include:

    • Single
    • Twin

  • The prices at Hotel Sarazena may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Sarazena is 400 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.