Located in Zermatt and with Zermatt Railway Station reachable within 300 metres, SCHLOSS Zermatt - Active & CBD Spa Hotel provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a bar. A Turkish bath is available for guests. The property is non-smoking and is situated 200 metres from Matterhorn Golf club. Guest rooms are equipped with a flat-screen TV with cable channels, minibar, a kettle, a bath, a hairdryer and a desk. Each room comes with a coffee machine and a private bathroom with a shower and free toiletries, while certain rooms include a kitchen equipped with a fridge. At the hotel the rooms include bed linen and towels. A buffet, continental or vegetarian breakfast is available daily at the property. Guests can relax in the wellness area, including an indoor pool, a fitness centre and a sauna, or in the garden. You can play billiards, table tennis and darts at this 4-star hotel, and the area is popular for hiking and skiing. Speaking German, English and French at the reception, staff are always on hand to help.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.7

Breakfast info

Continental, Vegetarian, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.7
Cleanliness
9.7
Comfort
9.6
Value for money
8.7
Location
9.7
Free WiFi
9.2
Select topics to read reviews:

See what guests loved the most:

  • Robert
    United Kingdom United Kingdom
    Consistently high standards, our third stay at the Schloss
  • Hannah
    Australia Australia
    Great location near the station in Zermatt. The staff were really nice. We were able to leave our luggage at the hotel before check in which was amazing. The hotel room was luxurious and spacious. The bathroom was the perfect size and the shower...
  • Donne
    Australia Australia
    Perfect location in the town & most beautiful interiors, gym & yoga classes, with a delicious breakfast.

Hotel surroundings

Facilities of SCHLOSS Zermatt - Active & CBD Spa Hotel
Great facilities! Review score, 9.7

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Darts
  • Table tennis
  • Billiards
  • Games room
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

House rules

SCHLOSS Zermatt - Active & CBD Spa Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 06:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Maestro Mastercard Visa EC-Card American Express Cash SCHLOSS Zermatt - Active & CBD Spa Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SCHLOSS Zermatt - Active & CBD Spa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about SCHLOSS Zermatt - Active & CBD Spa Hotel

  • Check-in at SCHLOSS Zermatt - Active & CBD Spa Hotel is from 15:00, and check-out is until 11:00.

  • Guests staying at SCHLOSS Zermatt - Active & CBD Spa Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • SCHLOSS Zermatt - Active & CBD Spa Hotel is 400 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at SCHLOSS Zermatt - Active & CBD Spa Hotel include:

    • Single
    • Double
    • Suite
    • Apartment
    • Chalet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • SCHLOSS Zermatt - Active & CBD Spa Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Billiards
    • Skiing
    • Games room
    • Table tennis
    • Darts
    • Fitness/spa locker rooms
    • Swimming Pool
    • Beauty Services
    • Facial treatments
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes

  • The prices at SCHLOSS Zermatt - Active & CBD Spa Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.