Get the celebrity treatment with world-class service at Bürgenstock Hotels & Resort - Waldhotel & Spa

Situated 450 metres above Lake Lucerne on the Bürgenberg mountain, in the Bürgenstock Resort, the Waldhotel Health & medical Excellence was designed by star architect Matteo Thun and features the Waldhotel Spa and Verbena Restaurant with its own bar on site. Free WiFi is offered throughout the property. The Hotel Restaurant, Verbena Restaurant & Bar, features healthy cuisine only from locally and ethically sourced products free of refined sugars, oils and carbohydrates while avoiding artificial flavourings & preservatives. All Waldhotel rooms are facing south and feature their own balconies or terraces as well as a relaxation areas with own desk. Every room has a private bathroom equipped with a bath and walk-in shower, own bathroom health amenities, free coffee & tea facilities as well as soft drinks from the minibar. The hotel has its own medical facilities on site operated 24 hrs. with fully equipped medical personnel for your health & safety. You can play tennis or golf at this hotel, and the area is popular for mountain biking and hiking. Europe's highest outdoor lift, the Hammetschwand lift, is located nearby. The hotel guests can access the Bürgenstock Boat Shuttle as well as a funicular from and to Lucerne during entire stay free of charge. Bürgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie. You can enjoy the Waldhotel Spa during your stay as part of your room rate. The hotel has its own medical facilities on site operated 24 hrs with fully equiped medical personell for your health & safety.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 extra-large double beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.2
Location
9.5
Free WiFi
10
High score for Bürgenstock
Select topics to read reviews:

See what guests loved the most:

  • M
    Maxim
    United Arab Emirates United Arab Emirates
    Fantastic personal ! Fantastic spa! Excellent restaurants!
  • Laurice
    Cayman Islands Cayman Islands
    The natural beauty of the spectacular property the hotels are situated on is simply amazing. The hotels provide superb service, from booking to the wonderful, friendly & knowledgeable staff on arrival to the property. My dining experience did not...
  • Anastasiia
    Netherlands Netherlands
    This is like a dream place. An experience you would hardly forget! The location is dreamy, my room was facing the hills with cowbells ringing all day. Breakfast are exquisite, whatever you like will be served within a minute. Service everywhere in...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Verbena

    No additional info available

Facilities of Bürgenstock Hotels & Resort - Waldhotel & Spa
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Spa and wellness centre
  • Private parking
  • Fitness centre
  • Facilities for disabled guests
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
Kitchen
  • Coffee machine
  • Tumble dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Kids' club
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Billiards
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and costs CHF 40 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • German
  • English
  • French
  • Hungarian
  • Italian
  • Romanian

House rules

Bürgenstock Hotels & Resort - Waldhotel & Spa takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
CHF 60 per child, per night
3 years
Cot upon request
CHF 60 per child, per night
Extra bed upon request
CHF 180 per child, per night
4 - 15 years
Extra bed upon request
CHF 180 per child, per night
16+ years
Extra bed upon request
CHF 225 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card JCB Diners Club American Express Cash Bürgenstock Hotels & Resort - Waldhotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Children under the age of 16 are not permitted to access the Waldhotel Spa.

When booking rooms for 5 or more nights different policies and conditions apply.

Please note that Spa access is only included in some room types

Spa and pool access for children is limited to some hours in the day

Resort activities and offerings are subject to Seasonality.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Bürgenstock Hotels & Resort - Waldhotel & Spa

  • Bürgenstock Hotels & Resort - Waldhotel & Spa has 1 restaurant:

    • Restaurant Verbena

  • The prices at Bürgenstock Hotels & Resort - Waldhotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Bürgenstock Hotels & Resort - Waldhotel & Spa is 950 yards from the centre of Bürgenstock. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Bürgenstock Hotels & Resort - Waldhotel & Spa is popular with guests booking family stays.

  • Check-in at Bürgenstock Hotels & Resort - Waldhotel & Spa is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Bürgenstock Hotels & Resort - Waldhotel & Spa on this page.

  • Bürgenstock Hotels & Resort - Waldhotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Billiards
    • Snorkelling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 3 km)
    • Solarium
    • Kids' club
    • Beauty Services
    • Bike tours
    • Swimming Pool
    • Personal trainer
    • Tennis equipment
    • Movie nights
    • Bicycle rental
    • Fitness/spa locker rooms
    • Facial treatments
    • Cooking class
    • Waxing services
    • Water sport facilities on site
    • Make up services
    • Temporary art galleries
    • Hair treatments
    • Walking tours
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes

  • Room options at Bürgenstock Hotels & Resort - Waldhotel & Spa include:

    • Suite
    • Double