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Located in Puerto Natales and with Puerto Natales Bus Station reachable within less than 1 km, Puma House provides a tour desk, non-smoking rooms, a garden, free WiFi throughout the property and a shared lounge. Built in 2017, the property is within 30 km of Cueva del Milodon. The accommodation offers airport transfers, while a bicycle rental service is also available. At the hostel, every room is fitted with a patio with a city view. All units include bed linen. The area is popular for cycling, and car hire is available at Puma House. Popular points of interest near the accommodation include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. The nearest airport is Teniente Julio Gallardo Airport, 8 km from Puma House.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Puerto Natales, this property has an excellent location score of 9.5

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.4
Value for money
9.5
Location
9.5
Free WiFi
9.6
Select topics to read reviews:

See what guests loved the most:

  • Peter
    Australia Australia
    Started in the private room. It is very clean and comfortable. The staff were super accomodating and booked extra nights through them where we had to stay in the shared dorm. Small hostel which was nice it was never over crowded. Cooking...
  • Marta
    Portugal Portugal
    Hostel was very nice and warm, with comfortable beds, clean bathrooms and nice kitchen area.
  • Natasha
    United Kingdom United Kingdom
    Really friendly staff, well-equipped and well-sized kitchen, super clean bathrooms. Quiet & calm vibes from other guests. The lockers in the dorms were the most spacious we've seen in 8 months travelling! Great location between the bus station and...

Property surroundings

Facilities of Puma House
Great facilities! Review score, 9.3

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Hairdryer
Bedroom
  • Linen
View
  • City view
Outdoors
  • Patio
  • Garden
Kitchen
  • Shared kitchen
  • Dining table
  • Coffee machine
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Horse riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Dining area
  • Seating Area
Media & Technology
  • Streaming service (like Netflix)
  • Satellite channels
  • Telephone
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Street parking
  • Accessible parking
Services
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Luggage storage
  • Tour desk
  • Car hire
  • Airport shuttle
    Additional charge
Entertainment and family services
  • Board games/puzzles
General
  • Non-smoking throughout
  • Heating
  • Private entrance
  • Family rooms
Languages spoken
  • English
  • Spanish

House rules

Puma House takes special requests - add in the next step!

Check-in

From 14:00 to 22:00

Check-out

From 06:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 10 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

No age restriction for check-in. (Only children 10 and older are allowed)

Pets

Pets are not allowed.

Mastercard Visa Red Compra Diners Club American Express Cash Puma House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

FAQs about Puma House

  • The prices at Puma House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Puma House is 800 yards from the centre of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Puma House is from 14:00, and check-out is until 10:00.

  • Puma House offers the following activities / services (charges may apply):

    • Cycling
    • Fishing
    • Horse riding
    • Walking tours
    • Bicycle rental
    • Bike tours