• Garden
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

Andaz Shenzhen Bay features a fitness centre, garden, a terrace and restaurant in Shenzhen. The property is located 5.5 km from He Xiangning Art Museum, 6.5 km from Happy Valley Theme Park Shenzhen and 12 km from Shenzhen Convention & Exhibition Centre. The hotel has a sauna, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a bath or shower. Guest rooms will provide guests with a fridge. At Andaz Shenzhen Bay guests are welcome to take advantage of a hot tub. Around the clock guidance is available at the reception, where staff speak Mandarin, English and Cantonese. Civic Center Station is 13 km from the accommodation, while Shenzhen Civic Centre is 15 km away. The nearest airport is Shenzhen Bao'an International Airport, 25 km from Andaz Shenzhen Bay.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top location: Highly rated by recent guests (9.5)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.6
Comfort
9.5
Value for money
8.7
Location
9.5
Free WiFi
10
High score for Shenzhen
Select topics to read reviews:

See what guests loved the most:

  • Esther
    Hong Kong Hong Kong
    I tell the hotel that we are celebrating birthday and they gave us a free cake, fruit and also decorated the room with balloons. Which is totally surprising.
  • M
    Mu
    China China
    地理位置优越,早餐丰富,房间干净,中餐厅味道也不错。房间窗户可以打开,并且有安全措施,老人可以透气,窗户打开的大小也不会有危险,非常棒。

Hotel surroundings

Restaurants
3 restaurants on site

  • 东室
    • Cuisine
      Cantonese • Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
  • 西室
    • Cuisine
      Steakhouse • European
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
  • 谧园
    • Cuisine
      Chinese • European
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Andaz Shenzhen Bay
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Parking
  • 3 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Activities
  • Happy hour
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna
Languages spoken
  • Mandarin
  • English
  • Cantonese

House rules

Andaz Shenzhen Bay takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4+ years
Extra bed upon request
CNY 583 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Andaz Shenzhen Bay accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that any reservations from high-risk areas will not be accepted. The classification of high-risk areas is subject to government announcement in real time. You must provide a green health code before check-in. For more information, please contact our hotel Guest Service.

In light of the recent novel coronavirus developments and for precautionary measures, some of the hotel’s restaurants, bars and recreational facilities may have limited services. For inquiries, please contact the hotel directly.

Any unauthorized commercial photography and other profit-making activities in the public areas or rooms of the hotel are prohibited.

FAQs about Andaz Shenzhen Bay

  • Andaz Shenzhen Bay offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Steam room
    • Happy hour
    • Yoga classes
    • Personal trainer
    • Fitness
    • Fitness/spa locker rooms
    • Fitness classes

  • The prices at Andaz Shenzhen Bay may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Andaz Shenzhen Bay include:

    • Triple
    • Suite

  • Andaz Shenzhen Bay is 6.2 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Andaz Shenzhen Bay has 3 restaurants:

    • 谧园
    • 西室
    • 东室

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Andaz Shenzhen Bay on this page.

  • Check-in at Andaz Shenzhen Bay is from 15:00, and check-out is until 12:00.