Featuring Silk Road elements in its design, Grand Hyatt Xi'an provides guest rooms outfitted with cosy furnishings and modern decoration. Local and multicultural culinary experience awaits at 5 restaurants and bars. Free tour bus service is available during weekends and public holidays. Grand Hyatt Xi'an is about 5 minutes' walk from Xi’an Greenland PICO International Conference and Exhibition Centre and 10 minutes on foot from Yongyang Park. It is a 35 minutes' drive to Xi'an North Railway Station and Xi’an Xianyang International Airport, and 40 minutes' drive to Xi'an Railway Station and Terracotta Army. Guest rooms in the hotel are equipped with a kettle. The rooms come with a private bathroom with free toiletries and a hairdryer. The rooms at Grand Hyatt Xi'an come with a seating area. The event venues on level 3 includes a grand ballroom (985 sqm) and a grand salon (321 sqm). The shifting 360° graphics across the curving LED screens brings a completely immersive experience and amazing photographs. Xiuqiao Chinese restaurant serves classic Shaanxi and Cantonese feast and features traditional roast duck, while Asian BBQ provides a variety of grilled meats, seafood and seasonal vegetables. On the 22nd floor of the hotel you will find a all-day buffet restaurant and a lobby lounge offering exquisite handmade desserts and afternoon tea set menus. There is an authentic Italian restaurant and sky bar on the 23rd floor.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
and
1 extra-large double bed
1 extra-large double bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
8.5
Comfort
8.8
Value for money
8.2
Location
7.8
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Sue
    China China
    The staff was friendly and accommodated my lack of Chinese.

Hotel surroundings

Restaurants
1 restaurant on site

  • Grand Cafe
    • Cuisine
      Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Gluten-free • Dairy-free

Facilities of Grand Hyatt Xi'an
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Activities
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Video
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
    Wellness
    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness classes
    • Fitness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    Languages spoken
    • English
    • Chinese

    House rules

    Grand Hyatt Xi'an takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Grand Hyatt Xi'an accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

    Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

    FAQs about Grand Hyatt Xi'an

    • Yes, Grand Hyatt Xi'an is popular with guests booking family stays.

    • Grand Hyatt Xi'an has 1 restaurant:

      • Grand Cafe

    • Grand Hyatt Xi'an is 5.6 miles from the centre of Xi'an. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Grand Hyatt Xi'an is from 14:00, and check-out is until 12:00.

    • Grand Hyatt Xi'an offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Happy hour
      • Fitness classes
      • Personal trainer
      • Spa lounge/relaxation area
      • Steam room
      • Spa/wellness packages
      • Fitness/spa locker rooms
      • Fitness
      • Spa facilities
      • Themed dinner nights
      • Swimming Pool

    • The prices at Grand Hyatt Xi'an may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Room options at Grand Hyatt Xi'an include:

      • Quadruple
      • Suite