You're eligible for a Genius discount at Hotel Fenix! To save at this property, all you have to do is sign in.

Set in Cúcuta, 6.8 km from Cucuta Public Library, Hotel Fenix offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features room service, a 24-hour front desk and currency exchange for guests. All rooms come with a flat-screen TV, and certain units at the hotel have a city view. Continental and American breakfast options are available every morning at Hotel Fenix. At the accommodation guests are welcome to take advantage of a hot tub. Comfanorte Ecopark is 11 km from Hotel Fenix. The nearest airport is Camilo Daza International Airport, 1 km from the hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, American

Free private parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
8.8
Comfort
8.7
Value for money
8.7
Location
8.1
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • S
    Stephen
    United Kingdom United Kingdom
    It was clean and tidy and the staff were really helpful
  • Michael
    Canada Canada
    Really helpful staff even though they do not speak English. But they are helping me by using translator. And I feel really safe in the city of Cucuta. The city is vibrant and in the central, there is an area with many nice restaurants and bars.
  • Colombo
    United States United States
    the staff was nice- the place was clean - the outside seemed a bit iffy but it was nice

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Fenix
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly

Facilities of Hotel Fenix
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Private bathroom
  • Toilet
  • Shower
Outdoors
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Themed dinner nights
    Additional charge
  • Karaoke
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Security alarm
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Pet basket
    • Grocery deliveries
      Additional charge
    • Minimarket on site
    • Shared lounge/TV area
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Soundproofing
    • Packed lunches
    • Chapel/shrine
    • Soundproof rooms
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service
    Accessibility
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Kids' pool
    • Sun loungers or beach chairs
    • Public Bath
    • Hot tub/Jacuzzi
    Languages spoken
    • Spanish

    House rules

    Hotel Fenix takes special requests - add in the next step!

    Check-in

    Available 24 hours

    Check-out

    From 12:00 to 13:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 6 years
    Extra bed upon request
    Free
    7+ years
    Extra bed upon request
    COP 55,000 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed. Charges may be applicable.

    Maestro Mastercard Visa Diners Club American Express Cash Hotel Fenix accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    License number: 83435

    FAQs about Hotel Fenix

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Fenix offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Karaoke
      • Themed dinner nights
      • Public Bath
      • Swimming Pool

    • The prices at Hotel Fenix may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Fenix on this page.

    • Hotel Fenix has 1 restaurant:

      • Restaurante Fenix

    • Hotel Fenix is 2.5 miles from the centre of Cúcuta. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel Fenix include:

      • Double
      • Twin
      • Suite

    • Guests staying at Hotel Fenix can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Continental
      • American

    • Yes, Hotel Fenix is popular with guests booking family stays.

    • Check-in at Hotel Fenix is from 00:00, and check-out is until 13:00.