Set in Duvenstedt, 20 km from Hamburg Central Station, Hotel Alster Au offers accommodation with a garden, free private parking and a terrace. Each accommodation at the 2-star hotel has garden views and free WiFi. The property is allergy-free and is situated 21 km from Inner Alster Lake. All guest rooms come with a flat-screen TV with satellite channels, a coffee machine, a shower, free toiletries and a desk. All rooms feature a private bathroom, a hairdryer and bed linen. Guests at the hotel can enjoy a buffet breakfast. Hotel Alster Au offers a children's playground. Guests at the accommodation will be able to enjoy activities in and around Duvenstedt, like cycling. Town Hall Hamburg is 21 km from Hotel Alster Au, while Dialog im Dunkeln is 22 km from the property. The nearest airport is Hamburg Airport, 18 km from the hotel.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.7
Cleanliness
9.1
Comfort
8.8
Value for money
8.0
Location
8.7
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Edda
    Germany Germany
    Wonderful old house with nice apartment - great for families! Good breakfast!
  • Michal
    Israel Israel
    Proximity to nature and hiking trails. Spacious rooms, equipped dining area for the benefit of the guests. Good feeling of privacy and excellent service
  • Michal
    Israel Israel
    Spacious rooms, a nice dining area where we can eat our own meals, a well-kept yard, a green area suitable for hiking. Good sense of privacy, nice staff.

Hotel surroundings

Facilities of Hotel Alster Au
Great facilities! Review score, 8.7

Most popular facilities
  • Non-smoking rooms
  • Free WiFi
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Garden view
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Children's high chair
  • Coffee machine
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
  • Horse riding
    Additional charge
  • Cycling
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    Entertainment and family services
    • Kids' outdoor play equipment
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • Smoke alarms
    • Key access
    General
    • Minimarket on site
    • Hypoallergenic
    • Non-smoking throughout
    • Allergy-free room
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    Languages spoken
    • German
    • English

    House rules

    Hotel Alster Au takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    From 00:00 to 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of EUR 820 is required on arrival. That's about GBP 702. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 17 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 3 years
    Cot upon request
    € 10 per child, per night
    14+ years
    Extra bed upon request
    € 24 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa EC-Card Cash is not accepted Hotel Alster Au accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please inform Hotel Alster Au in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    A damage deposit of € 820 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Hotel Alster Au

    • Hotel Alster Au offers the following activities / services (charges may apply):

      • Cycling
      • Children's playground
      • Tennis court
      • Golf course (within 3 km)
      • Horse riding
      • Walking tours

    • Room options at Hotel Alster Au include:

      • Double
      • Single
      • Suite

    • Hotel Alster Au is 0.8 miles from the centre of Duvenstedt. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Hotel Alster Au may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The nearest beach is just 50 yards from Hotel Alster Au. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Hotel Alster Au can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Buffet

    • Check-in at Hotel Alster Au is from 15:00, and check-out is until 11:00.