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This 4-star hotel enjoys a central location in Hamburg’s lively St Pauli district. It offers spacious, non-smoking accommodation with free Wi-Fi and a stylish bar. The quiet rooms at the ARCOTEL Onyx Hamburg feature sunshine yellow and white interiors and chic furniture. Comforts include a flat-screen TV and a window seat. Downstairs in the Bar Wiener Café, a hearty buffet breakfast is also served each morning. Set in the trendy Reeperbahn district, popular sights such as the historic Speicherstadt and Port of Hamburg are less than 2 km away. St Pauli Underground Station is 150 metres away and provides a direct connection to Hamburg Central Train Station.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, American, Buffet

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
and
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.8
Cleanliness
9.0
Comfort
9.0
Value for money
8.1
Location
9.6
Free WiFi
8.5
High score for Hamburg
Select topics to read reviews:

See what guests loved the most:

  • Alex
    United Kingdom United Kingdom
    We got there early and the staff were really nice and let us check in and have us our rooms. It was really clean and tidy.
  • Nichola
    United Kingdom United Kingdom
    Location was fabulous, staff were very nice and nothing was too much. The circle windows in the rooms are adorable.
  • Daniel
    United Kingdom United Kingdom
    Location of the hotel excellent. Staff friendly and very helpful. Rooms nice size.

Hotel surroundings

Facilities of ARCOTEL Onyx Hamburg
Great facilities! Review score, 8.8

Most popular facilities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Business centre
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not possible) and costs € 22 per day.
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • German
  • English

House rules

ARCOTEL Onyx Hamburg takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card Diners Club American Express Cash Bankcard ARCOTEL Onyx Hamburg accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

When booking 9 rooms or more, different policies and additional supplements may apply.

FAQs about ARCOTEL Onyx Hamburg

  • Check-in at ARCOTEL Onyx Hamburg is from 15:00, and check-out is until 12:00.

  • ARCOTEL Onyx Hamburg offers the following activities / services (charges may apply):

    • The prices at ARCOTEL Onyx Hamburg may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, ARCOTEL Onyx Hamburg is popular with guests booking family stays.

    • Guests staying at ARCOTEL Onyx Hamburg can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • American
      • Buffet

    • Room options at ARCOTEL Onyx Hamburg include:

      • Twin/Double
      • Suite
      • Double

    • ARCOTEL Onyx Hamburg is 1.3 miles from the centre of Hamburg. All distances are measured in straight lines. Actual travel distances may vary.