The Generator Madrid terrace will be accessible starting from March 8th, 2024, operating from 1 pm to 12 am.

-GROUP POLICY: Any reservation of 10 people or more per night will be considered a group with different terms and conditions. Groups reservations can only be made through our reservations team, and Generator reserves the right to cancel it otherwise.

-AGE RESTRICTIONS: Please note that guests under 18 years old are not allowed in shared dormitories. Bed linen is included, while towels can be rented at the reception. Charges may be applicable.

-AMENITIES: Please note, lockers in dormitory rooms are available for free but padlocks are not provided, guests must bring their own.

-PAYMENT: The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card. For advance purchase rates and non refundable rates the payment card used for booking must be presented upon check in.

PET POLICY: Pets are allowed on request, but only when staying in a private room, and subject to a fee per dog per Stay. Only Dog under 75lbs./ 34kg allowed

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。