• Sea view
  • Garden
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping

Alua Tenerife is 300 metres from Playa Jardín and 10 minutes’ walk from Puerto de la Cruz. It has 2 outdoor pools a children and an adult one, a buffet restaurant and a free pitch and putt golf course. Guests have access to an indoor pool, sauna and hot tub for an extra charge. Facilities also include gym, tennis and squash courts. Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays, this is a payed service. The establishment offers My Favorite Club®, with exclusive services such as: - personalized check-in and check-out, access to My Favorite Club Lounge with snacks and drinks, - access to exclusive areas - and welcome bottle of sparkling wine and a letter from the General Manager at check-in. Each room comes with a fridge, balcony or terrace and satellite TV. A safe, cot or extra bed are available on request. Air conditioning is available during certain hours of the day throughout the summer months. Free WiFi is available in rooms. There is a small on-site shopping centre including a supermarket. There is a children’s play area and a games room. There is a bus station 15 minutes’ walk away in Puerto de la Cruz offering services to other parts of the island.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Alua Hotels & Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.6)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
2 sofa beds
2 single beds
and
2 sofa beds
Bedroom :
2 single beds
and
2 sofa beds
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
8.6
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Lukasz
    Ireland Ireland
    Great resort very close too the city centre and "Loro Parque". Plenty of great restaurants within short walk. Room was very clean and beds comfortable. Staff was super helpful. Breakfast selection was amazing and food was very. fresh and tasty.
  • Urška
    Slovenia Slovenia
    great location, just right away from the city. Near loro park. Cleanliness and extraordinary kindness of the maids. A very useful consultation with the person in the hotel who is in charge of informing the arriving guests. Comfortable beds.
  • Daiana
    United Kingdom United Kingdom
    The location is great and I would recommend to also add in the breakfast.

Hotel surroundings

Restaurants
2 restaurants on site

  • Terra café
    • Cuisine
      Spanish • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Enyesque
    • Open for
      Dinner
    • Ambiance
      Traditional

Facilities of Alua Tenerife
Great facilities! Review score, 8.4

Most popular facilities
  • 3 swimming pools
  • Private parking
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Evening entertainment
  • Entertainment staff
  • Diving
    Additional chargeOff-site
  • Table tennis
  • Billiards
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs € 12 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Strollers
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box
    Additional charge
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
3 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Pool 3 - indoorAdditional charge
  • Open all year
  • Adult only
  • Heated pool
Wellness
  • Kids' pool
  • Fitness
  • Sun umbrellas
  • Massage
    Additional charge
  • Fitness centre
    Additional charge
Languages spoken
  • German
  • English
  • Spanish
  • French

House rules

Alua Tenerife takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 01:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 American Express Cash Alua Tenerife accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the indoor swimming pool is closed on Saturdays afternoon and Sundays.

Only dogs are allowed with some conditions: Maximum 10kg, price 20€/night, only in My Favorite Club Rooms and it is necessary to contact with hotel before to check availability

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alua Tenerife in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Alua Tenerife

  • Alua Tenerife has 2 restaurants:

    • Terra café
    • Enyesque

  • Alua Tenerife is 800 yards from the centre of Puerto de la Cruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Alua Tenerife include:

    • Double
    • Family
    • Apartment

  • The prices at Alua Tenerife may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Alua Tenerife is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 200 yards from Alua Tenerife. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Alua Tenerife is popular with guests booking family stays.

  • Alua Tenerife offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Billiards
    • Diving
    • Table tennis
    • Evening entertainment
    • Bicycle rental
    • Swimming Pool
    • Entertainment staff
    • Live music/performance
    • Fitness