All special requests are subject to availability and cannot be guaranteed in advance, although the hotel will do its best to accommodate them.

The apartments are cleaned and bed linen is changed every 3 days.

The photos of our rooms are indicative. What you will see in each category is a selection of several apartments belonging to it.

Bookings of 9 or more rooms are subject to group terms and conditions. A 50% non-refundable deposit is required when booking. If said deposit is not received within 48 hours, the reservation may be cancelled.

For reservations of 14 or more nights, please contact the hotel.

The property reserves the right to refuse check-in or cancel the stay if any guest exhibits unacceptable behavior.

In case of early departure without justified urgent circumstances, the establishment will charge the full amount of the stay.

We remind you that Parque Santiago is a quiet complex, so the noise level must be kept low after 10:00 p.m.

The resort is carrying out a room improvement programme, so renovations will be carried out in different areas throughout the year. During this period, construction work may cause disruption, although the property will make every effort to minimize noise levels and disruption to amenities.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Parque Santiago III Official您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至08:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。