• City view
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
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Less than 1 km from Mercado San Miguel and a 13-minute walk from Puerta de Toledo, the property offers a terrace and a bar. The accommodation provides a 24-hour front desk, spa and free WiFi is available. At the hotel, every room comes with a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hair dryer. The units at Pestana Plaza Mayor Madrid have air conditioning and a wardrobe. A buffet breakfast is available daily at the property. Pestana Plaza Mayor Madrid is located in Plaza Mayor, while Thyssen-Bornemisza Museum is 1.1 km from the property. Adolfo Suarez Madrid-Barajas Airport is 13.8 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.8

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
8.5
Location
9.8
Free WiFi
9.1
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Pedro
    Portugal Portugal
    The location of the hotel, very central in Madrid. The staff was very helpful with everything we needed. Good facilities and high level of attention to detail.
  • Tracey
    Ireland Ireland
    Superb hotel with amazing staff. All of the staff were so welcoming and couldn’t do enough for us. The hotel itself was exceptional, the beds were so comfortable, we slept like babies! We will definitely be back again!
  • Prekezes
    Greece Greece
    Very friendly staff, excellent location, beautiful patio.

Hotel surroundings

Restaurants
2 restaurants on site

  • Café de la Plaza - Patio
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
  • Café de la Plaza - Terraza
    • Cuisine
      Mediterranean • Spanish

Facilities of Pestana Plaza Mayor Madrid
Great facilities! Review score, 9

Most popular facilities
  • 2 swimming pools
  • Parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 35 per day.
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
      Additional charge
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Pet bowls
    • Pet basket
    • Shared lounge/TV area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Soundproofing
    • Laptop safe
    • Carpeted
    • Soundproof rooms
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Emergency cord in bathroom
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    2 swimming pools
    Pool 1 - outdoorFree!
    • Seasonal
    • All ages welcome
    • Pool is on rooftop
    • Pool with view
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Pool 2 - indoorFree!
    • Open all year
    • Adult only
    • Heated pool
    • Pool/beach towels
    Wellness
    • Fitness/spa locker rooms
    • Fitness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty Services
    • Sun loungers or beach chairs
    • Massage
    • Spa and wellness centre
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Spanish

    House rules

    Pestana Plaza Mayor Madrid takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of EUR 150 is required on arrival. That's about GBP 128. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Pestana Plaza Mayor Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Payment of the total stay is made at the arrival. The Hotel accept payment in cash. Nevertheless, by law, if you are a Spanish resident it can only be up to €1000 euros."

    Special requests are subject to availability and may incur a supplement.

    Children under the age of 18 can only access the property at certain times and accompanied by an adult.

    When booking 5 rooms or more, different policies and additional supplements may apply.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Pestana Plaza Mayor Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    A damage deposit of € 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    License number: 598145

    FAQs about Pestana Plaza Mayor Madrid

    • Pestana Plaza Mayor Madrid offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Sauna
      • Massage
      • Facial treatments
      • Fitness/spa locker rooms
      • Spa lounge/relaxation area
      • Swimming Pool
      • Body scrub
      • Walking tours
      • Fitness
      • Beauty Services
      • Body treatments
      • Spa/wellness packages
      • Spa facilities

    • Pestana Plaza Mayor Madrid has 2 restaurants:

      • Café de la Plaza - Terraza
      • Café de la Plaza - Patio

    • Room options at Pestana Plaza Mayor Madrid include:

      • Double
      • Suite
      • Studio

    • Check-in at Pestana Plaza Mayor Madrid is from 15:00, and check-out is until 12:00.

    • The prices at Pestana Plaza Mayor Madrid may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at Pestana Plaza Mayor Madrid can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Buffet

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Pestana Plaza Mayor Madrid is 450 yards from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.