Everything was amazing! Our family opted for half board and was a really good choice. Breakfast and dinner were superb with a wide range of choices. All was very tasted! Staff was super friendly (Rachel was extra helpful) and they accommodated our requests, especially for the baby. Room was super clean (thanks Domi!) and was the perfect size for us. The balcony had an incredible view especially during sunrise and sunset. We had few SPA treatments as well and the people were lovely and price was a deal! Swimming pool was super well organised and there was a swimming pool for children as well. My baby had great fun in it! We will definitely go back in the next years. Very satisfied 🙏❤️

Wandy86 Ireland

My wife and me had an incredible stay at this hotel! The staff was absolutely amazing, always there to assist with any questions or requests we had. The food was exceptional, with a wide range of delicious options that left our taste buds satisfied. The facilities were perfect, from the well-appointed rooms to the fantastic pool and spa. And let's not forget the hotel's stunning beauty, both in its architecture and interior design. Overall, it was an unforgettable experience. We picked it as our honeymoon destination and we highly recommend this hotel for anyone seeking a memorable and enjoyable stay!

Matija Croatia

Upon late evening arrival the hotel received us very well. Our rooms were prepared, with a cold dinner which we were not expecting at all. The Breakfast and dinner had a superb spread with multiple cooking stations and the facilities, pool, spa etc were of a great standard and luxury.

Richie United Kingdom

Very nice hotel in a great location, calm place with beautiful surroundings like in botanical garden. Our family enjoyed the visit. Very nice and helpful staff at the reception.

Inga Lithuania

everything like spa, garden and the entertainment. service stand extra friendly staff

Þorbergur Iceland

AMAZING LOCATION in nature. Amazing STAFF. GREAT relaxing spa. Great food for breakfast and dinner. GREAT bar. CLEAN rooms and very comfortable beds. I suffer from insomnia, but I SLEPT SO GOOD HERE.

Dzhana Spain

The spa was great. The breakfast and dinner at the the RIU was also delightful. Staff were courteous, helpful. Overall, I had a wonderful stay.

Denise Spain

The food here was excellent, both at breakfast and dinner. All the staff were friendly and helpful. The range of cheese could be better though. Although buffet style, the food was freshly cooked, some during the service itself. The location has lovely views in all directions. It is on a hill, which means the walk back from town may be tiring. But there is a good shuttle service into town. There are colourful shrubs all round the hotel. Walking towards the sea brings you to a coastal path. Turning right or left, you have lovely views up to the hills and across the bay. Walking to the left, you get closer to the town without descending too much. After a view over the town you can turn back rather than walk right down.

Ronald United Kingdom

Considering that this is not a small hotel the quality of the hotel was exceptional. There was enough high quality choice during breakfast and dinner for one week stay. Hotel is super clean - rooms, garden and pool area are nice. With a small child this is an optimal choice. Easy parking by the street can be found nearby. There is a short drive to the mountains from here. I believe it is hard to find better option for one week stay in Puerto Cruz. Northern part of Tenerife is greener than south.

Riku Finland

Really nice hotel with fantastic breakfast and dinner options. We took the the half board package and really enjoyed our stay. There is also spa and massage available on site to book. Pool are is very nice and clean, and all in all great hotel to stay.

Omer United Kingdom