Please note that upon check-in guests will be requested to show a photo ID and a credit card. The details of theses cards must match the reservation's holder ones.

Reception closed on weekends and public holidays from 12 p.m. to 2 p.m. For any arrival at these times, you must notify the reception of the aparthotel by email or telephone in order to organize your arrival.

For stays up to 7 nights, optional housekeeping service is available upon request : at an additional cost, guests can request their bed linen and towels to be changed or a full housekeeping service. For stay of 8 nights and more, weekly housekeeping is provided and included in the rates

Please note that all children from 4 to 11 years old can enjoy breakfast at a reduced rate.

For stays of more than 2 nights, express cleaning is carried out, without change of sheets and towels, and end-of-stay cleaning is included. For stays of 7 to 29 nights, weekly cleaning is included with change of towels. sheets and towels, as well as end-of-stay cleaning. For bookings of more than 5 rooms or 12 people, special policies apply. Stag parties and similar parties are not permitted at this property.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Zenitude Hôtel-Résidences - Marseille Prado Plage您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

21:00:00至08:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

需支付损毁押金：€ 250。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。