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The Portland Guesthouse is located in Cheltenham, 15 km from Kingsholm Stadium, 34 km from Cotswold Water Park, and 46 km from Coughton Court. Among the facilities at this property are full-day security and luggage storage space, along with free WiFi throughout the property. The guest house features family rooms. At the guest house, every unit includes a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Guests can have chocolates or cookies delivered to their room. At the guest house, all units are allergy-free. Royal Shakespeare Company is 50 km from the guest house, while Sudeley Castle is 12 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cheltenham, this property has an excellent location score of 9.3


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.4
Comfort
9.3
Value for money
9.1
Location
9.3
Free WiFi
9.5
High score for Cheltenham
Select topics to read reviews:

See what guests loved the most:

  • Mark
    United Kingdom United Kingdom
    Good location and quiet, clean room with comfortable bed. Good breakfast
  • Tracey
    United Kingdom United Kingdom
    The location was ideal for our requirements and even though the guest house is on the main road inside is quiet. The rooms were clean when we arrived although no one checked our room for the 3 nights we were there. The room was cosy and warm....
  • Sarah
    United Kingdom United Kingdom
    Great location, lovely room and an excellent breakfast. Special mention to the lady who was working so hard in the morning due to staff sickness so was on her own but delivered a really tasty breakfast including a perfect poached eggs.
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Managed by The Portland Guest House

Company review score: 9.6Based on 901 reviews from 1 property
1 managed property

Company information

As a social enterprise, we will be taking the property full circle to its original purposes of a Guesthouse and ‘School’. Whilst providing high quality accommodation, The Portland will be educating vulnerable adults to develop skills in the hospitality industry and offer the opportunity of on-site training resulting in an official qualification. Working closely with the full time team, confidence can be regained and skills re-established during their training with us. The Portland Guesthouse is a project of Aim Up (registered charity number 1111403), a Gloucestershire based charity steeped in history and was renovated in 2020.

Property information

The Portland Guesthouse, occupying 51 Portland Street’s Grade II listed building was established in 2020 and is ideally located in the heart of Cheltenham. The property boasts seven uniquely decorated en-suite bedrooms across 4 floors of the Late Georgian building, retaining many of the original features. Our full breakfasts are served in the remarkable breakfast room stretching the length of the building for you to start your day off right. Ideally located for all the events our stunning festival town has to offer venues including Cheltenham Racecourse, the Town Hall and the Everyman Theatre are all within walking distance. The boutiques and bars of Montpellier and the Promenade are also just a short walk away. As a social enterprise, we will be taking the property full circle to its original purposes of a Guesthouse and ‘School’. Whilst providing high quality accommodation, The Portland will be educating vulnerable adults to develop skills in the hospitality industry and offer the opportunity of on-site training resulting in an official qualification. Working closely with the full time team, confidence can be regained and skills re-established during their training with us. Please note, we offer the Basement King at this reduced rate as the room is located underneath the kitchen, being an old building - we have some creaky floorboards and this room can be noisy as we prepare for breakfast in the mornings. The NCP Car Parks which are located opposite The Portland Guest House are NOT included in the parking permit, and there is a possibility of being fined if guests use it to unload and check in without paying for parking.

Neighbourhood information

Ideally located in the centre of Cheltenham our guests are just minutes' walk from the famous Cheltenham Racecourse and event locations such as the Town Hall and Pittville pump rooms. The Brewery Quarter, home to cinema, mini golf, bowling and bars and restaurants is just a 5 minute walk away. The high street is also just a short walk

Language spoken

English

Property surroundings

Facilities of The Portland Guesthouse
Great facilities! Review score, 8.9

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Special diet menus (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs £5 per day.
  • Street parking
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
Reception services
  • Invoice provided
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
General
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English

House rules

The Portland Guesthouse takes special requests - add in the next step!

Check-in

From 15:00 to 21:30

Check-out

From 06:30 to 10:30

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 14 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

14 years
Extra bed upon request
£35 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Maestro Mastercard Visa UnionPay credit card Cash is not accepted The Portland Guesthouse accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Quiet hours

Guests must be quiet between 23:00 and 07:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please inform The Portland Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Quiet hours are between 23:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about The Portland Guesthouse

  • Room options at The Portland Guesthouse include:

    • Twin
    • Double

  • The Portland Guesthouse offers the following activities / services (charges may apply):

    • The Portland Guesthouse is 550 yards from the centre of Cheltenham. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at The Portland Guesthouse may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at The Portland Guesthouse is from 15:00, and check-out is until 10:30.