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Overlooking Douglas Bay on the Isle of Man, this hotel has a piano bar and large lounge and a conservatory that features panoramic sea views. There is a choice of dining options at The Empress Hotel, including a French-style brasserie restaurant ,or The Piano Bar which serves a full bar menu daily until 9.30pm and a range of drinks. The hotel’s rooms all have modern décor, and come equipped with satellite TV. Guests can also make use of a work desk and facilities for making tea and coffee. A variety of shops can be reached in under 10 minutes’ walk, and there are restaurants to eat in along the nearby promenade.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 double bed
2 single beds
2 single beds
and
1 sofa bed
2 single beds
or
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 single bed
and
1 double bed
1 large double bed
or
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.8
Comfort
8.8
Value for money
8.4
Location
9.2
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Hilda
    Ireland Ireland
    The room was spotless and the atmosphere in hotel was very homely. Breakfast was beautiful 😍
  • Zoe
    United Kingdom United Kingdom
    Everything, it was a lovely friendly hotel. The sunday lunch was fantastic. Despite the issues, we would definitely stay again, and i would book the same room as the view was AMAZING
  • Kofi
    United Kingdom United Kingdom
    The staff were very friendly, accommodating and heloful.

Hotel surroundings

Restaurants
1 restaurant on site

  • The Brasserie
    • Cuisine
      British
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian

Facilities of The Empress Hotel
Great facilities! Review score, 8.3

Most popular facilities
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Walking tours
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English

House rules

The Empress Hotel takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
£15 per child, per night
Cot upon request
£15 per child, per night
2+ years
Extra bed upon request
£15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash The Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that On-Site Leisure facilities are closed until further notice.

Please inform The Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Empress Hotel

  • Yes, The Empress Hotel is popular with guests booking family stays.

  • The Empress Hotel offers the following activities / services (charges may apply):

    • Walking tours
    • Live music/performance
    • Themed dinner nights
    • Live sport events (broadcast)

  • The Empress Hotel has 1 restaurant:

    • The Brasserie

  • The Empress Hotel is 0.7 miles from the centre of Douglas. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Empress Hotel include:

    • Single
    • Double
    • Twin
    • Twin/Double
    • Suite
    • Family

  • The prices at The Empress Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Empress Hotel is from 15:00, and check-out is until 11:00.

  • The nearest beach is just 150 yards from The Empress Hotel. All distances are measured in straight lines. Actual travel distances may vary.