• City view
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a minibar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Four Points by Sheraton
Hotel chain/brand
Four Points by Sheraton

Property highlights

Situated in the best rated area in Surabaya, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Asian, American, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.8
Location
9.5
Free WiFi
9.1
High score for Surabaya
Select topics to read reviews:

See what guests loved the most:

  • Yap
    Malaysia Malaysia
    Literally everything.... The food, facilities, service, the bed and most importantly the SMILE.
  • Mohammad
    Malaysia Malaysia
    Nice hotel to stay. Nearby shopping Mall. Lots of restaurants. Breakfast was superb.
  • Nov
    Singapore Singapore
    The location. It just next door of TP 4. Central to everywhere.

Hotel surroundings

Restaurants
1 restaurant on site

  • Lime Restaurant
    • Cuisine
      Asian
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

Facilities of Four Points by Sheraton Surabaya, Tunjungan Plaza
Great facilities! Review score, 9.1

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Outdoors
  • BBQ facilities
    Additional charge
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Bicycle rental
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Pool/beach towels
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Back massage
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Indonesian

House rules

Four Points by Sheraton Surabaya, Tunjungan Plaza takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Rp 665,500 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 665,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover JCB Diners Club American Express Cash Four Points by Sheraton Surabaya, Tunjungan Plaza accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Four Points by Sheraton Surabaya, Tunjungan Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Four Points by Sheraton Surabaya, Tunjungan Plaza

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Four Points by Sheraton Surabaya, Tunjungan Plaza has 1 restaurant:

    • Lime Restaurant

  • Guests staying at Four Points by Sheraton Surabaya, Tunjungan Plaza can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Asian
    • American
    • Buffet
    • À la carte

  • Four Points by Sheraton Surabaya, Tunjungan Plaza offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Foot massage
    • Bicycle rental
    • Hand massage
    • Fitness/spa locker rooms
    • Head massage
    • Back massage
    • Full body massage
    • Swimming Pool

  • Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza is popular with guests booking family stays.

  • The prices at Four Points by Sheraton Surabaya, Tunjungan Plaza may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Four Points by Sheraton Surabaya, Tunjungan Plaza is from 15:00, and check-out is until 12:00.

  • Four Points by Sheraton Surabaya, Tunjungan Plaza is 2.1 miles from the centre of Surabaya. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Four Points by Sheraton Surabaya, Tunjungan Plaza include:

    • Double