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Modelled after a cruise ship, Pacific Palace Hotel features an indoor pool and hot tub. A fitness centre and spa are also offered. The hotel also has karaoke rooms and a night club. Pacific Palace Hotel is a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya shopping area. Hang Nadim International Airport is a 35-minute drive away. All rooms are air conditioned and come with a minibar and tea/coffee-making facilities. A safety deposit box and hairdryer are provided. A business centre and tour desk are available to assist guests with their work and travel needs. Ticketing services and a 24-hour front desk are offered. The hotel has a children’s pool. Guests can enjoy a selection of Western, Asian and local food at Pacific Hotel's coffee shop, Athena’s Restaurant. Other dining options include Golden Palace Chinese Restaurant, Neptune Lounge, and the outdoor Pacific Food Court, which serves seafood. 24-hour room service is available.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 extra-large double bed
1 double bed
and
1 large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.6
Facilities
7.6
Cleanliness
8.0
Comfort
8.0
Value for money
8.1
Location
8.2
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Chandran
    Singapore Singapore
    Receptionist were very delightful and a warm welcome. Given welcome drink and pcs of cake. Hotel was super clean. My room was spacious and good part is have singapore local channel. After 10 years when this hotel.. very good and recommended.
  • Kumar
    Very nice 👌 The environment was beautiful the people working here were very kind my favorite place I will come again
  • Zahara
    Singapore Singapore
    the staff it very nice... the place is ok.. this is the 1st time go ( for10yr) out in singapore and go holiday in batam Indonesia... I fell happy and relax.. the hotel is nice but have to do a lot of maintenance..

Hotel surroundings

Restaurants
1 restaurant on site

  • Athena Restaurant
    • Cuisine
      Indonesian

Facilities of Pacific Palace Hotel

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Free parking
  • Room service
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Nightclub/DJ
    Additional charge
  • Karaoke
    Additional charge
  • Table tennis
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Air conditioning
  • Executive lounge access
  • Tile/marble floor
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - indoor (kids) Free!
  • Suitable for kids
  • Pool/beach towels
  • Pool bar
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Indonesian

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Pacific Palace Hotel takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of IDR 500000 is required on arrival. That's about GBP 24. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
Rp 350,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Pacific Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

A damage deposit of Rp 500,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Pacific Palace Hotel

  • Pacific Palace Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Table tennis
    • Karaoke
    • Steam room
    • Fitness/spa locker rooms
    • Nightclub/DJ
    • Swimming Pool
    • Fitness
    • Spa facilities
    • Yoga classes
    • Spa/wellness packages

  • Pacific Palace Hotel is 1.3 miles from the centre of Nagoya. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Pacific Palace Hotel is from 15:00, and check-out is until 12:00.

  • Yes, Pacific Palace Hotel is popular with guests booking family stays.

  • Room options at Pacific Palace Hotel include:

    • Double
    • Twin
    • Suite
    • Triple

  • The nearest beach is just 750 yards from Pacific Palace Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Pacific Palace Hotel has 1 restaurant:

    • Athena Restaurant

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Pacific Palace Hotel on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Pacific Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.