Situated in Lubukpakam, 15 km from Medan, CREW EXPRESS Hotel boasts air-conditioned rooms with free WiFi throughout the property. Guests can enjoy the on-site restaurant. Every room is fitted with a flat-screen TV and tea/coffee making facilities. The rooms are equipped with a private bathroom. Extras include slippers, free toiletries and a hairdryer. You will find a 24-hour front desk at the property. The nearest airport is Kualanamu International Airport, 11 km from CREW EXPRESS Hotel.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Halal, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
No credit card needed. All options are bookable without a credit card.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.2
Facilities
7.4
Cleanliness
7.3
Comfort
7.3
Value for money
7.9
Location
8.2
Free WiFi
5.8
High score for Lubukpakam
Low score for Lubukpakam
Select topics to read reviews:

Hotel surroundings

Restaurants
1 restaurant on site

  • LAURENCE coffee
    • Cuisine
      Indonesian
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal

Facilities of CREW EXPRESS Hotel

Most popular facilities
  • Restaurant
  • Airport shuttle (free)
  • Free parking
  • Free WiFi
  • Room service
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Additional toilet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
Kitchen
  • Dining table
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
Living Area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Services
    • Shuttle service
    • Daily housekeeping
    • Wake-up service
    • Airport shuttle
    • 24-hour front desk
    • Room service
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Key card access
    • Key access
    • 24-hour security
    General
    • Adult only
    • Air conditioning
    • Tile/marble floor
    • Lift
    Accessibility
    • Entire unit wheelchair accessible
    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator
    Languages spoken
    • English
    • Indonesian

    House rules

    CREW EXPRESS Hotel takes special requests - add in the next step!

    Check-in

    From 13:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 13:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of IDR 100000 is required on arrival. That's about GBP 4. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Cash only

    This property only accepts cash payments.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform CREW EXPRESS Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    A damage deposit of Rp 100,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about CREW EXPRESS Hotel

    • Room options at CREW EXPRESS Hotel include:

      • Single
      • Twin

    • Check-in at CREW EXPRESS Hotel is from 13:00, and check-out is until 13:00.

    • CREW EXPRESS Hotel is 5 miles from the centre of Lubukpakam. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, CREW EXPRESS Hotel is popular with guests booking family stays.

    • The prices at CREW EXPRESS Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at CREW EXPRESS Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

      Breakfast option(s) include:

      • Halal
      • Buffet

    • CREW EXPRESS Hotel has 1 restaurant:

      • LAURENCE coffee

    • CREW EXPRESS Hotel offers the following activities / services (charges may apply):