接待員非常優秀，房間設備充足 連小孩都貼心照顧到

Shum 中国香港

Breakfast and Dinner that in included in the room package is excellent。 There was plently of food every meal. It was definitely a eye opener for traditional Japanese food. We travelled with 3 young kids and they provided diaper bins, kids shower gel, toothpaste, kids yukata. I am surprised by how kids friendly the resort are.

Huey 沙特阿拉伯

Having the onsen in our room was great as it was raining during our stay. The shuttle service was also great.

Swee 新西兰

Everything from accommodation to private and public bath to dinner and breakfast was top notch. They also provide free pickup and drop facilities from the train station. The staff were very polite and friendly.

Shailendra 澳大利亚

This hotel is co-owned with Fugaku Hotel. It is just next-door, hence you check in at Fugaku. You then connect at Level 2 Bridge to your room at Gero Onsen Yukyunohana. The open air bath is nice but only good for 1 person. Water is from a tap and supposedly to be spring water. Staff are service oriented, friendly and helpful. The Nepalese male staff at the front desk, Mr Khatri was extremely polite, showed us to our dining room and then to our bedroom and explained all the facilities in the hotel. He speaks good English and is really a great help. The room is very spacious with comfortable western beds. Dinner and lunch were Kaiseki style. The female Nepalese staff was polite. Explained all the different dishes to us and speaks relatively good English. They provide free pick up and drop off shuttle bus service to Gero station (stipulated time).

Constance 新加坡

Staff are helpful and nice Free shuttle is available Near the attraction scenes The private onsen is nice

Sally 中国香港

Private Onsen bathtub was available

Mei 中国香港

Staff couldn't have done more for you, starting before the actual stay in messaging. Requested a nil red meat diet which was accommodated with nil issues thank you. Room was beautiful, choice of yukatas and again excellent customer service, got the obi tied properly. Room was full of extra things for you. Towels, a onsen Carey bag, slippers, a tea set etc.

Scottishcow 英国

Service and space and meals

Philip 法国

Good room and accommodation, walking distances from shopping area. Dinner and breakfast are excellent and delicious.

Vudhipong 泰国