5.4 km from Lake Shinji in Matsue, Hotel Gyokusen features accommodation with access to a sauna, hot spring bath and public bath. The air-conditioned accommodation is 10 km from Lafcadio Hearn Memorial Museum. The ryokan also offers free WiFi, free private parking and facilities for disabled guests. There is a private bathroom with bath in some units, along with slippers, a hair dryer and free toiletries. At the ryokan, some units are allergy-free. The ryokan is located in a geothermal area, with a number of hot springs nearby for guests to relax in. Guests can also relax in the garden or in the shared lounge area. Atagoyama Park is 23 km from the ryokan, while Hirata Honjin Memorial Museum is 24 km from the property. The nearest airport is Izumo Airport, 19 km from Hotel Gyokusen.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.6
Comfort
8.7
Value for money
8.3
Location
8.2
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Murendil
    Taiwan Taiwan
    Great money for value and hot spring facility. The public hot spring is large and has both indoor and outdoor bath. The price is very reasonable compare to its facility. The hotel provides shuttle bus service from and to JR station. One may also...
  • Yoko
    Japan Japan
    Food was good and staffs made efforts for the visitors.
  • John
    United Kingdom United Kingdom
    This was a luxurious treat and we all enjoyed it from the welcome by the general manager, the hot spring bath, the food, the room. One of our group had a massage which was very good and reasonably priced. Breakfast was an amazing buffet of...

Property surroundings

Facilities of Hotel Gyokusen
Great facilities! Review score, 8.5

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Room service
Outdoors
  • Garden
Activities
  • Live music/performance
  • Evening entertainment
  • Karaoke
    Additional charge
  • Games room
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
Reception services
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Massage chair
  • Full body massage
  • Foot massage
  • Back massage
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
Languages spoken
  • Japanese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Gyokusen takes special requests - add in the next step!

Check-in

From 15:00 to 19:00

Check-out

From 07:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Maestro Mastercard Visa UC NICOS JCB Diners Club American Express Cash Hotel Gyokusen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Guests who will be staying with children are kindly asked to inform the property the number of children and their ages at the time of booking. Additional fees will apply.

Please inform Hotel Gyokusen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Hotel Gyokusen

  • Hotel Gyokusen is 3.7 miles from the centre of Matsue. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Gyokusen is from 15:00, and check-out is until 11:00.

  • Room options at Hotel Gyokusen include:

    • Family
    • Single
    • Twin

  • The prices at Hotel Gyokusen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Gyokusen offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Games room
    • Karaoke
    • Evening entertainment
    • Massage chair
    • Hot spring bath
    • Foot massage
    • Open-air bath
    • Back massage
    • Live music/performance
    • Full body massage
    • Public Bath

  • Yes, Hotel Gyokusen is popular with guests booking family stays.