Good size hotel room and bathroom, hotel provided a shuttle to Zenkoji temple and Nagano station which was great with luggage (walkable though)

Ying 英国

Comfortable bed, good shower, spacious room and very helpful staff

Sarah 马耳他

The breakfast tastes great. It offers various dishes ranging from western breakfast to traditional Japanese with rice, soup and so on. The room is clean and big with a little table and chairs. The bed is very comfortable, neither too soft nor too hard As to sustainability there could be little changes be made. Offering a stirring rod, made of glass instead of wood, would prevent a single use. Next time we will stay longer. It’s a beautiful town.

Caglar 德国

The complimentary welcome discount, breakfast inclusion, and comfortable beds

Jonlucy 澳大利亚

Our superior room on one of the top floors was absolutely wonderful! Definitely worth the price!

Andrea 日本

Our family room was quite large for Japanese standards, very clean and extremely comfortable. The room was cleaned daily, all the toiletries were provided as well as the complimentary bottles of water (one per person) which was much appreciated. The staff at the reception desk were very friendly and helpful. We had a lovely choice of breakfast options. There was even a free shuttle (minibus) service to the underground station (otherwise 15-20 min walk).

Sanija 英国

Location was great and staff were friendly and helpful

Sarah 澳大利亚

The room we had was amazing - huge with fantastic 180 degree views of the city and mountains. It was actually a suite! Some nice touches such as bathrobe and plenty of towels. Good breakfast and very helpful staff. It’s relatively close to the Zenkoji Temple and shops and great option to get the free shuttle bus there and to the station if you are not up for the 20min or so walk.

Martin 英国

Nice quiet hotel, nice staff, good breakfast, shuttle service from/to station every 30 min - great

Ajkab 斯洛伐克

One of the staff members,female, went out of her way to assist us.

Sue 澳大利亚