Boasting large hot spring baths and great Suwa Lake views, Kamisuwa Onsen Shinyu provides Japanese-style guestrooms with a modern touch in a relaxing ambience. Free Wi-Fi is provided in the lobby, and parking is available for free. Each spacious room comes with tatami (woven-straw) flooring and traditional futon bedding, and features facilities like a wall-hanging flat-screen TV and a blu-ray player. Guests at Shinyu Kamisuwa Onsen can enjoy art works displayed throughout the property, or relax with in-room massages at an extra charge. The hot spring baths can be reserved for a private use. A gift shop and vending machines are available on site. The property is a 10-minute drive from JR Kamisuwa Station, and free shuttles are available from the station. Suwa Taisha Shrine is a 15-minute drive away. Guests can enjoy modern fusion-style Japanese multi-course meals, featuring seasonal speciality dishes.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 futon bed
2 single beds
or
3 single beds
2 single beds
or
3 single beds
2 single beds
and
3 futon beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
8.5
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
8.8
Free WiFi
9.0
High score for Suwa
Select topics to read reviews:

See what guests loved the most:

  • Hiroko
    United Kingdom United Kingdom
    Beautiful view of Suwa Lake from our room and very good service.
  • lu
    Taiwan Taiwan
    The hotel is very clean, and both the service and foods are also excellent.
  • Grace
    New Zealand New Zealand
    The Onsen was amazing, the staff were lovely and the room itself was beautiful

Managed by 合資会社親湯温泉

Company review score: 9.5Based on 358 reviews from 1 property
1 managed property

Property information

In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate".

Neighbourhood information

Tateishi Park - About 15minutes by car, Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours and a half by car, Hida Takayama - About 3 hours by car, Fuji - About 3 hours by car

Languages spoken

English,Indonesian,Japanese,Korean,Vietnamese,Chinese

Property surroundings

Facilities of Kamisuwa Onsen Shinyu
Great facilities! Review score, 8.5

Most popular facilities
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
  • Free WiFi
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Toilet
  • Hairdryer
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Services
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Luggage storage
  • Fax/photocopying
    Additional charge
  • 24-hour front desk
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Visual aids: Braille
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Massage
    Additional charge
  • Sauna
Languages spoken
  • English
  • Indonesian
  • Japanese
  • Korean
  • Vietnamese
  • Chinese

House rules

Kamisuwa Onsen Shinyu takes special requests - add in the next step!

Check-in

From 15:00 to 18:00

Check-out

Until 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Mastercard Visa UC JCB Diners Club American Express Cash is not accepted Kamisuwa Onsen Shinyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests need to check in before 18:00 in order to have dinner at the property.

To use the property's free shuttle from JR Kamisuwa Station, please make a reservation in advance. Contact details can be found on the booking confirmation.

Please inform Kamisuwa Onsen Shinyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Kamisuwa Onsen Shinyu

  • The prices at Kamisuwa Onsen Shinyu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Kamisuwa Onsen Shinyu is popular with guests booking family stays.

  • Check-in at Kamisuwa Onsen Shinyu is from 15:00, and check-out is until 10:00.

  • Kamisuwa Onsen Shinyu is 0.9 miles from the centre of Suwa. All distances are measured in straight lines. Actual travel distances may vary.

  • Kamisuwa Onsen Shinyu offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Open-air bath
    • Bicycle rental
    • Hot spring bath
    • Public Bath

  • Room options at Kamisuwa Onsen Shinyu include:

    • Twin
    • Family
    • Triple
    • Quadruple