Location is in a quaint onsen town with plenty of onsen to try. You can get the pass that last for 6 months 3 onsen or 2 onsen/ snack at the information centre. We got free access to the sister hotel /onsen just for staying here. The kaiseki meal on the first night was insane. The sake was incredible. The server from Myanmar was great and very friendly. Room was warm and futons comfortable, the view was also great. Onsen choice at this ryokan was also amazing, especially the outdoor onsen, we booked it twice. My husband is very tall and they were able to give him a larger / taller Yukata to wear which was very nice of them. Free loose leaf green tea in the rooms.

Andrew&leanne United Kingdom

Meals were nicely presented and delicious. I love this heritage building and there is a cave hot spring which is very unique and needs to be tried. I can't find the Ryokan and park it at the wrong site, I walk to the Ryokan and told the staff I don't know how to coming in to this place and the staff help me to drive my car and park to the Ryokan car park place, the road is very narrow and have many tourist to walk, not easy to drive.

Siewlengng Malaysia

They got our luggage from our car which was parked a distance away and made it so seamless for us!

Hwimin Singapore

Authentic Japanese ryokan experience - we loved it !

Chris Australia

The osen experience is unique. We did the cave and the open-air osen. The old building, and the open-fire grill for dinner, the beef, etc... It is right next to the river and it is in the center of the town. Very conveniently located. A lot of tourists take selfies in front of the buildings so it is a destination on its own.

Kam United States

The "heritage" building, quaint surrounding, amazing onsens, pleasant staff are all reasons to top pick this ryokan. Although the rooms and fittings are jaded, the delicious meals and friendly service are more than enough for a great experience to stay here. Its onsite cave onsen is uniquely rare and a must-try. Location is fantastic, one can leisurely walk around to explore the small town although some shops/eateries seemed permanently closed after the pandemic.

Joanne Singapore

Breakfast was delicious with a wide selection of food. We did not know where to start at first but overall the food was delicious and the service was great.

Randall Singapore

Very special experience with an authentic Japanese feel. Loved the different types of Onsen that were available at the hotel. The breakfast and dinner were incredible. They even cleaned out our car for us and parked it!

Debbie New Zealand

Location excellent, very convenient, it's the center of kurokawa onsen. Building is awesome, must take photos here. Tatami room is clean and comfortable with toilet. There are 2 family onsen can be reserved and the quality of onsen is great. Dinner is ancient Japanese style at the dining room. Breakfast is Japanese style and it tastes good. Will I come back again and stay at shinmeikan hotel? Yes I would like to, but not during holidays.

Yu-chia Taiwan

Very nice location and friendly staff. Very nice dinner also.

Peter Belgium