The experience, the customer service, and the serenity.

James Australia

Everything is top notch, room is spacious and clean with daily room service, staff is extremely friendly, warm and hospitable. I would like to express my great gratitude to Iwasaki (岩崎） at dining and Yamada (山田泰子） at reception, they are doing their best to make customers happy with great smile 😃 Not forgetting to mention the meals which is very delicious, ingredients are fresh and with great variety. Oh dear I starts to missed the place so much 😄

Shih Malaysia

Really amazing location and excellent staff who went above and beyond making us feel welcome. I booked private onsen in room and it was perfect. The food is delicious as well.

Chris United Kingdom

All the staffs are very friendly and will help you in anyway they can. They also try their best to communicate with us in English and even explaining their meal in good details.

Ryail-ライエル Australia

Phenomenal experience and the in-room onsen had an amazing view of Mt. Tanigawa. In-room onsen has the same source which made my skin feel amazing. The staff were also great. In particular Iwasaki san who made every effort to explain the Kaiseki meals content and origin in English, going as far as to bringing notes and patiently listening to our limited Japanese. Kaiseki and breakfast quality was also top notch with fresh ingredient both from Gunma region and other areas. And the desserts for both meals were surprisingly well-made western style dessert with Japanese twist that was not too sweet and perfectly balanced with fruits.

Jay Canada

We had a lovely view of the mountains. The private onsen was very nice, but the public onsen is very good as well! The staff is very nice and always accomodating. If you like traditional Japanese food, you'll love what they serve during the evening and morning. I recommend to stay at this ryokan either during fall (momiji) or winter. We were a bit too early for the heavy snowfalls, but still managed to catch some snow the second evening. Even without the snow it was lovely. I can imagine it looks amazing with the fall colors!

Melis Netherlands

Amazing scenery, kind staff, great room, delicious food. I will remember the view of the mountain from our own private hot spring bath for the rest of my life!

Jenna Australia

Great place honestly grab both dinner and breakfast service you get so much for the price. Beautiful clean room, and friendly staff. Just a lovely province.

Amir Canada

Breakfast and dinner was superb. The experience and the food was wonderful. The room was comfortable, especially with the private onsen bath. Everything was really clean. Some staffs spoke english, which was a good bonus. There was a shuttle service, which was really appreciated. The communication was perfect.

Giang Canada

If you are looking for a true japanese experience its a good choice. Baths are divided in man and woman but there are rooms with private baths 24h.

Luis Mexico