Directly connected to Shibuya Train Station, Shibuya Excel Hotel Tokyu offers easy transportation links, 2 high-floor restaurants and comfortable rooms with free Wi-Fi access and a satellite flat-screen TV. Overlooking Shibuya Scramble intersection, the hotel is just a 3-minute walk to the famous Shibuya 109 Building. The Harajuku area and Yoyogi Park are a 15-minute walk away. Shibuya Station’s 6 train lines and 3 subway lines offer convenient transport. Rooms at Hotel Shibuya Excel feature a calm, sophisticated decor. Each is fitted with a satellite TV, minibar and en suite bathroom with hairdryer. Guests can sip a fresh cup of tea and enjoy city views. Excel Tokyu Shibuya Hotel’s 24-hour front desk offers fax/photocopying services and luggage storage. Guests can relax with a massage or sleep in and have an in-room breakfast. The lobby has free Wi-Fi. Shunsai Japanese Restaurant and French Restaurant A Bientot offer fine dining with panoramic 25th-floor views of Tokyo. The spacious and bright Estacion Cafe serves coffee and cake.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.3
Free WiFi
8.4
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Chanpreet
    India India
    Location is fantastic. Just on top Of Shibuya train station. Rooms are decent size neat and clean. Bathrooms are small. Breakfast was good but everyday same menu.
  • Hamish
    New Zealand New Zealand
    The location was perfect. The larger rooms with the lounge are definitely worth paying extra for.
  • Olivia
    Australia Australia
    Great location, easy transfer to Shibuya station, and a great view of the Shibuya crossing from the lift lobby window! It was quite a busy location, but for our first trip to Tokyo it was great to be around the action. The room was clean and all...

Hotel surroundings

Restaurants
1 restaurant on site

  • アビエント
    • Cuisine
      European
    • Ambiance
      Romantic

Facilities of Shibuya Excel Hotel Tokyu
Great facilities! Review score, 8.5

Most popular facilities
  • Non-smoking rooms
  • Free WiFi
  • Parking
  • Family rooms
  • Airport shuttle
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs ¥3,000 per day.
    Reception services
    • Luggage storage
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Safety deposit box
    General
    • Vending machine (drinks)
    • Air conditioning
    • Heating
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Languages spoken
    • English
    • Japanese

    House rules

    Shibuya Excel Hotel Tokyu takes special requests - add in the next step!

    Check-in

    From 14:00

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Shibuya Excel Hotel Tokyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    [Notice of the legal electronic inspection]

    Please note that there will be power outage during the time as below, due to the legal electronic inspection.

    Date: Monday, 22nd January 2024

    Time: From 1:30a.m. to 5:30a.m.

    During the time of power outage, lights, air conditioner, TV, Internet service and water supply will be unavailable.

    Elevators will be unavailable during the time.

    An accommodation tax per person per night is not included in the price and needs to be paid at the property.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Shibuya Excel Hotel Tokyu

    • Shibuya Excel Hotel Tokyu has 1 restaurant:

      • アビエント

    • Room options at Shibuya Excel Hotel Tokyu include:

      • Single
      • Twin
      • Double
      • Triple
      • Quadruple

    • Yes, Shibuya Excel Hotel Tokyu is popular with guests booking family stays.

    • The prices at Shibuya Excel Hotel Tokyu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Shibuya Excel Hotel Tokyu is from 14:00, and check-out is until 11:00.

    • Shibuya Excel Hotel Tokyu is 2.5 miles from the centre of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

    • Shibuya Excel Hotel Tokyu offers the following activities / services (charges may apply):