Huge building, well kept with many activities inside (great restaurants, onsen!)

Ana Spain

Everything was great - spacious Japanese style room with many many nicedetails, quietness at night, very good breakfast, parking on site, good location and great service.

Kaido Estonia

We had a huge, comfortable, corner room. Very comfortable. Some complain about the location but it’s really very easy to walk to.

Stewart United States

Everything to do with the Japanese style room including the spring bath (not real hot spring water though). Hotel complex also excellent.

Adrian United Kingdom

Beautiful japonese style room , very attentive staff , uncrowded onsen , idealy located close to old town and to the station Exactly what you expect from a ryokan

Roland France

The hotel was 7 - 8 minutes walk from the train station, not particularly easy when you are with your suitcases. However, the hotel offered free shuttles so it was a problem at all. There is a 7-11 convenience store just 2 minutes from the hotel. My room was in Japanese style, very spacious and comfortable. There was plenty of room for you to move around. The onsens were exceptional. There were two of them. One dedicated for hotel customers, while one opens for day-trip customers. They were not crowded so it was kinda enjoyable to use them.

Yee Hong Kong

The facilities, the restaurants, the Onsen and the staff were exceptional

Barry Australia

The hotel is very nice. It is close to the station (about a 5 min walk), although if you come in on the train, there are buses waiting at the West exit. (Didn't need a prior reservation as I forgot to make one) There are 2 onsens which were very nice and were pretty quiet, despite the hotel being full. There are a lot of tour groups (both Japanese and foreign) that stay in the hotel. The breakfast is amazing with lots of options for everyone - Japanese and Western foods. There is a new wing and an old wing. We stayed in the new wing in a room that was very spacious for Japan with 2 Western beds and 2 single futons. Both were very comfy and comfortable for a family. Note, the Western beds are the size of a double.

Shalyn Singapore

We stayed in a traditional ryokan room. If more than 2 nights I probably would opt for a full bed. It's a big hotel, but peaceful and quiet. The in house public onsen was magnificent. The shower room in the room itself is small, more comfortable to have a shower before the onsen. Facilities are great. Breakfast Buffet choices are similar every day which is fine. Good selection. Walking distance from train station but also has a shuttle service which is convenient. Would stay again.

Mae Australia

Location very near the station with a shuttle, and within 15 min walk from the main streets. The Onsen is lovely. Very spacious Japanese style room. Friendly and accommodating staff, we had an issue with the room, but it was solved promptly and efficiently.

Alba Spain