Joy Palace Hotel
Westlands Road, 00101 Nairobi, Kenya – Great location - show map
Joy Palace is always good and my go-to place to stay in Nairobi. Preferable to staying with rather than taking up friends' offers of staying with them.
Rwanda
Set in Nairobi, 1.8 km from Nairobi National Museum, Joy Palace Hotel offers accommodation with a shared lounge, free private parking, a restaurant and a bar. The property is close to several well-known attractions, 1.3 km from Museum Hill Centre, 1.8 km from Nairobi Botanic Garden and 1.8 km from Nairobi Snake Park. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. Joy Palace Hotel features some units with city views, and all rooms are equipped with a terrace. All guest rooms feature a wardrobe. You can play billiards at the accommodation. Popular points of interest near Joy Palace Hotel include Kumbu Kumbu Art Gallery, Eden Square Office Block and Habitat for Humanity Kenya. The nearest airport is Wilson Airport, 8 km from the hotel.
Couples particularly like the location — they rated it 8.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Airport shuttle
- Free WiFi
- Family rooms
- Free parking
- Spa and wellness centre
- Restaurant
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
Property practices
Categories:
See what guests loved the most:
- Christine
Rwanda“Joy Palace is always good and my go-to place to stay in Nairobi. Preferable to staying with rather than taking up friends' offers of staying with them.” - Constanza
Germany“Location was good. The staff was very friendly and helpful, many thanks to one of the housekeeper who washed a few clothes I gave her in record time, I was leaving the next day and she did everything possible to deliver to reception before my...” - Rawad
Lebanon“Great location. Room with bed, desk, and bathroom/shower. Comfortable bed. Friendly staff! Definitely recommended.”
Hotel surroundings
Restaurants1 restaurant on site
- Joy Restaurant
- CuisineAfrican • American
- Open forBreakfast • Brunch • Lunch • Dinner • High tea
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan
Facilities of Joy Palace Hotel
- Airport shuttle
- Free WiFi
- Family rooms
- Free parking
- Spa and wellness centre
- Restaurant
- Non-smoking rooms
- Room service
- 24-hour front desk
- Bar
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Shower
- Linen
- Wardrobe or closet
- View
- Outdoor furniture
- Outdoor dining area
- Terrace
- Sun terrace
- BBQ facilitiesAdditional charge
- Cleaning products
- Clothes rack
- Pub crawlsAdditional charge
- Game drivesAdditional charge
- Evening entertainmentAdditional charge
- Nightclub/DJ
- Karaoke
- Billiards
- Dining area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Accessible parking
- Invoice provided
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- Laundry
- Fax/photocopyingAdditional charge
- Meeting/banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- 24-hour security
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Tile/marble floor
- Heating
- Packed lunches
- Soundproof rooms
- Family rooms
- Barber/beauty shop
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by stairs only
- Spa and wellness centre
- English
- Swahili
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Free! Pets are allowed on request. No extra charges.
Cash is not accepted
Joy Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Joy Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Joy Palace Hotel
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Joy Palace Hotel offers the following activities / services (charges may apply):
- Spa and wellness centre
- Billiards
- Karaoke
- Evening entertainment
- Pub crawls
- Nightclub/DJ
- Game drives
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Check-in at Joy Palace Hotel is from 11:00, and check-out is until 10:00.
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Joy Palace Hotel has 1 restaurant:
- Joy Restaurant
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Joy Palace Hotel is 2.1 miles from the centre of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at Joy Palace Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Joy Palace Hotel include:
- Twin
- Double
- Triple
- Single
