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휘닉스 평창 리조트 is placed in the heart of Pyeongchang. Hours of activities can be enjoyed at the outdoor pool and games room. Free Wi-Fi access is available at all public areas. All air-conditioned rooms are fitted with a seating area, a flat-screen TV and a minibar. En suite bathroom comes with a bathtub. Buffet breakfast is offered at Restaurant ONDO. This all-day dining restaurant also serves lunch and dinner with Korean and Western dishes. Other beverage and snacks can be enjoyed at the lounge cafe and bakery on site. Guests can indulge in various activities from skiing to billiards and bowling. Other facilities include a 24-hour reception and luggage storage. This modern hotel is located just 500 metres away from Pheonix Park Ski Resort and Country Club. Odaesan Mountain National Park is a 30-minute drive away.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Italian, Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 double bed
Bedroom 2:
1 futon bed
Bedroom 1:
1 double bed
Bedroom 2:
1 futon bed
Bedroom 1:
1 double bed
Bedroom 2:
1 futon bed
Bedroom 3:
1 futon bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 futon bed
1 double bed
and
1 futon bed
2 double beds
1 single bed
and
1 double bed
and
1 futon bed
Bedroom :
1 single bed
and
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 futon bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
2 single beds
and
2 double beds
1 double bed
and
1 futon bed
1 double bed
and
1 futon bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.3
Cleanliness
7.3
Comfort
7.4
Value for money
7.1
Location
8.2
Free WiFi
8.1
Low score for Pyeongchang
Select topics to read reviews:

Hotel surroundings

Restaurants
4 restaurants on site

  • ONDO
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • ONDAM
    • Cuisine
      Korean
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • CHEONGLIM
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • Forest Camping BBQ
    • Cuisine
      Grill/BBQ
    • Open for
      Dinner
    • Ambiance
      Family friendly

Facilities of Phoenix Resort Pyeongchang

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Skiing
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Dining table
  • Refrigerator
Room Amenities
  • Clothes rack
Ski
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Walking tours
    Additional charge
  • Water park
    Additional charge
  • Kids' club
    Additional charge
  • Entertainment staff
  • Bowling
    Additional charge
  • Hiking
  • Karaoke
    Additional charge
  • Table tennis
    Additional charge
  • Billiards
    Additional charge
  • Games room
  • Skiing
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Shuttle service
  • Pet bowls
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Wellness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Korean

House rules

Phoenix Resort Pyeongchang takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa UnionPay credit card BC-Card UnionPay debit card Cash Phoenix Resort Pyeongchang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the property operates in two check-in and check-out shifts.

1) Check-In: 11:00 ~ 13:00, Check-out: 09:00

2) Check-In: 15:00~, Check-out: 11:00

FAQs about Phoenix Resort Pyeongchang

  • The prices at Phoenix Resort Pyeongchang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Phoenix Resort Pyeongchang is popular with guests booking family stays.

  • Check-in at Phoenix Resort Pyeongchang is from 15:00, and check-out is until 11:00.

  • Phoenix Resort Pyeongchang has 4 restaurants:

    • CHEONGLIM
    • ONDAM
    • ONDO
    • Forest Camping BBQ

  • Room options at Phoenix Resort Pyeongchang include:

    • Apartment
    • Suite
    • Family
    • Double

  • Phoenix Resort Pyeongchang offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Hiking
    • Billiards
    • Skiing
    • Games room
    • Bowling
    • Table tennis
    • Karaoke
    • Golf course (within 3 km)
    • Kids' club
    • Water park
    • Entertainment staff
    • Walking tours

  • Guests staying at Phoenix Resort Pyeongchang can enjoy a highly-rated breakfast during their stay (guest review score: 5.6).

    Breakfast option(s) include:

    • Italian
    • Buffet
    • Breakfast to go

  • Phoenix Resort Pyeongchang is 14.9 miles from the centre of Pyeongchang . All distances are measured in straight lines. Actual travel distances may vary.