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Get the celebrity treatment with world-class service at Artisan Family Hotels and Resort Collection Playa Esmeralda

This 5-star hotel is located on Chachalacas Beach in the Veracruz region. Set in attractive gardens, it offers an indoor and outdoor pool, a gym and a spa with hot tub, sauna and massage treatments. The air-conditioned rooms at Artisan Hotels And Resorts Collection Playa Esmeralda feature elegant décor and come with free WiFi. All feature a minibar, coffee maker, plasma TV with DVD player and a safe. Some also have a spa bath. Artisan offers various dining options, with 3 restaurants and 2 bars offering regional and international cuisine and refreshments. Room service is also available. The hotel has a mini golf course and offers activities and extreme sports from kayaking and wave running to quad biking on the Sabanal Sand Dunes. Artisan Hotels And Resorts Collection Playa Esmeralda is 13 km from Zempoala and 50 km from Veracruz City. It offers free private parking and is around 38 km from General Heriberto Jara International Airport.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.3
Facilities
7.9
Cleanliness
8.1
Comfort
8.4
Value for money
7.4
Location
8.8
Free WiFi
6.8
Select topics to read reviews:

See what guests loved the most:

  • Johan
    South Africa South Africa
    We liked all the activities surrounding te area. The view from the room to the beach is emaculate
  • Andre
    Canada Canada
    Excellent location on the beach with a variety of places to relax. Great pool with a separate area for children. Food was good however being there during the week the menu items were limited and the fish restaurant wasn't open.
  • Eleazar
    Mexico Mexico
    Excelente ubicación, limpieza del Hotel muy buena. Servicio excelente y un staff súper atento a las peticiones que uno tenga. Agradezco a todo el staff en especial al señor “Don Migue” quien me ayudó bastante, a Nidia y al resto del staff por...

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante Alava
    • Cuisine
      Mediterranean • Mexican • Pizza • Seafood
    • Ambiance
      Family friendly

Facilities of Artisan Family Hotels and Resort Collection Playa Esmeralda
Great facilities! Review score, 8

Most popular facilities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Fitness centre
  • Spa and wellness centre
  • Free parking
  • Room service
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Free toiletries
  • Hairdryer
  • Shower
Outdoors
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Garden
Activities
  • Beach
  • Mini golf
  • Billiards
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
    Services
    • Concierge service
    • Tour desk
    • Laundry
      Additional charge
    • Business centre
      Additional charge
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    • Room service
    Safety & security
    • Fire extinguishers
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Lift
    • Fan
    • Family rooms
    • Non-smoking rooms
    2 swimming pools
    Pool 1 - indoorFree!
    • Open all year
    Pool 2 - outdoorFree!
    • Open all year
    Wellness
    • Public Bath
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Spanish

    House rules

    Artisan Family Hotels and Resort Collection Playa Esmeralda takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Check-out

    From 01:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash Artisan Family Hotels and Resort Collection Playa Esmeralda accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    FAQs about Artisan Family Hotels and Resort Collection Playa Esmeralda

    • Artisan Family Hotels and Resort Collection Playa Esmeralda has 1 restaurant:

      • Restaurante Alava

    • Yes, Artisan Family Hotels and Resort Collection Playa Esmeralda is popular with guests booking family stays.

    • Artisan Family Hotels and Resort Collection Playa Esmeralda is 0.9 miles from the centre of Chachalacas. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is just 50 yards from Artisan Family Hotels and Resort Collection Playa Esmeralda. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Artisan Family Hotels and Resort Collection Playa Esmeralda is from 15:00, and check-out is until 12:00.

    • Artisan Family Hotels and Resort Collection Playa Esmeralda offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Billiards
      • Mini golf
      • Beachfront
      • Beach
      • Private beach area
      • Public Bath
      • Swimming Pool

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Artisan Family Hotels and Resort Collection Playa Esmeralda on this page.

    • The prices at Artisan Family Hotels and Resort Collection Playa Esmeralda may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Artisan Family Hotels and Resort Collection Playa Esmeralda include:

      • Double
      • Suite
      • Twin