• Kitchen
  • View
  • Garden
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
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Strategically located, Best Western i-City Shah Alam features modern accommodation with free WiFi access throughout the property. Operating a 24-hour front desk, it features meeting/banquet facilities and free parking on site. The hotel is about 4 km from Shah Alam Convention Centre and State Monument & State Secretariat Building. Shah Alam Stadium is within 7.2 km away, while Setia City Convention Centre is 14.6 km from the property. Kuala Lumpur International Airport is accessible with a 43 km drive. Elegantly furnished, air-conditioned rooms are equipped with a work desk, a flat-screen cable/satellite TV, in-room safe and a comfortable armchair. The en-suite bathroom includes a hairdryer, bidet, shower facility and free toiletries. At Best Western i-City Shah Alam, guests can approach the friendly staff for assistance with luggage storage, laundry services. The in-house restaurant serves an appetizing selection of local and Western dishes for guests to enjoy. Room service is available. CENTRAL i-City is located within a 10-minute walk from Best Western i-City Shah Alam.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Halal, Asian, American, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.6
Comfort
8.5
Value for money
8.5
Location
8.8
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Zafirah89
    Malaysia Malaysia
    Everything. Favourite hotel to stay whenever I visit I-City. Walking distance to restaurants, convenience stores, waterpark & themepark. Free parking is provided too.
  • Mohd
    Malaysia Malaysia
    breakfast was great, my kid love the channel on tv
  • Nurulshikin
    Malaysia Malaysia
    Room clean, bed and pillow comfortable, location wise

Hotel surroundings

Restaurants
1 restaurant on site

  • The View Cafe
    • Cuisine
      American • French • Malaysian • Seafood • Steakhouse • Local • Asian • Grill/BBQ
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian

Facilities of Best Western i-City Shah Alam
Great facilities! Review score, 8.4

Most popular facilities
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Airport shuttle
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Water park
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Private entrance
  • Interconnected room(s) available
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • English
  • Malay
  • Chinese

House rules

Best Western i-City Shah Alam takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 50 is required on arrival. That's about GBP 8. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free
5+ years
Extra bed upon request
MYR 98 per person, per night

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Cash is not accepted Best Western i-City Shah Alam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The property offers free shuttle service 5 times daily to and from the mall.

All hotel guests are entitled to free unlimited water park access throughout their stay at the property.

Please inform Best Western i-City Shah Alam in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Best Western i-City Shah Alam

  • Guests staying at Best Western i-City Shah Alam can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Halal
    • Asian
    • American
    • Buffet

  • Check-in at Best Western i-City Shah Alam is from 14:00, and check-out is until 12:00.

  • Best Western i-City Shah Alam is 2.3 miles from the centre of Shah Alam. All distances are measured in straight lines. Actual travel distances may vary.

  • Best Western i-City Shah Alam has 1 restaurant:

    • The View Cafe

  • The prices at Best Western i-City Shah Alam may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Best Western i-City Shah Alam offers the following activities / services (charges may apply):

    • Fitness centre
    • Water park
    • Fitness
    • Themed dinner nights
    • Happy hour

  • Room options at Best Western i-City Shah Alam include:

    • Double
    • Twin
    • Suite