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J Suites Hotel offers accommodations in the heart of Kuala Terengganu. Free WiFi is available throughout the property. It is 450 metres to Kuala Terengganu Turtle Sculpture and 650 metres to Kuala Terengganu Waterfront. Pulau Warisan River Cruis is 1.1 km from J Suites Hotel, while Maziah Palace is 1.3 km away. Terengganu State Museum is 4.4 km from the property. Sultan Mahmud Airport is 14.8 km away. The air-conditioned rooms are fitted with a flat-screen TV, coffee/tea making facilities and a clothes rack. Towels and complimentary bottled water are provided. Private bathroom comes with a hairdryer and free toiletries. The 24-hour front desk staff can assist guests with luggage storage and tour arrangements.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
7.7
Facilities
6.9
Cleanliness
7.2
Comfort
7.2
Value for money
7.0
Location
7.7
Free WiFi
6.6
Low score for Kuala Terengganu
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Hotel surroundings

Facilities of J Suites Hotel

Most popular facilities
  • Free parking
  • Family rooms
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Parking garage
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
General
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Indonesian
  • Malay
  • Cantonese
  • Chinese

House rules

J Suites Hotel takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 100 is required on arrival. That's about GBP 16. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted J Suites Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Following the announcement by Malaysian Government, hotel will host and accept guests whom are categorized as “Low Risk” or “Casual Contact with No Symptoms” status in the MySejahtera application to mitigate the risk of Covid-19 infections and help to flatten the curve.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform J Suites Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Parking is subject to availability due to limited spaces.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about J Suites Hotel

  • Yes, J Suites Hotel is popular with guests booking family stays.

  • The prices at J Suites Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at J Suites Hotel is from 15:00, and check-out is until 12:00.

  • Room options at J Suites Hotel include:

    • Double
    • Family
    • Twin

  • J Suites Hotel is 550 yards from the centre of Kuala Terengganu. All distances are measured in straight lines. Actual travel distances may vary.

  • J Suites Hotel offers the following activities / services (charges may apply):