Located a 5-minute walk from Oceanus Waterfront Mall, Promenade Hotel Kota Kinabalu offers accommodation overlooking South China Sea. The property has 5 dining options and an outdoor swimming pool. Free WiFi is accessible throughout. Each room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en-suite bathroom comes with a shower, soap and shampoo. Daily buffet breakfast is served at Promenade Café with Asian, Halal, and International options. Chinese Szechuan delights are on the menu at Dynasty Restaurant. Guests can exercise at the gym or pamper at the salon on site. Staff at the 24/7 reception can assist guests with airport transfers at an additional charge and currency exchange. A ballroom and meeting facilities are available. Filipino Market is 1.4 km from Promenade Hotel Kota Kinabalu, while Atkinson Clock Tower is 2.5 km away. Kota Kinabalu International Airport is 9 km from the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Halal, Asian, American, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
9.0
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Johanna
    Netherlands Netherlands
    The bed was very comfertable. Breakdance was good, but not allot of western options.
  • Girlwithnoclue
    Brunei Darussalam Brunei Darussalam
    Buffet breakfast had a great variety and was replenished quickly. I hope next time the tables were set with utensils so I don't have to go looking for them.
  • Ussama
    United Kingdom United Kingdom
    Over all a very good experience. Room was clean and tidy. Location of the hotel is also nice. Overall a value for money.

Hotel surroundings

Restaurants
2 restaurants on site

  • Cafe Promenade
    • Cuisine
      Chinese • Malaysian • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Dynasty Restaurant
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

Facilities of Promenade Hotel Kota Kinabalu
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Private parking
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool/beach towels
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Beauty Services
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Malay
  • Chinese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Promenade Hotel Kota Kinabalu takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
MYR 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card Cash Promenade Hotel Kota Kinabalu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Promenade Hotel Kota Kinabalu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Promenade Hotel Kota Kinabalu

  • Room options at Promenade Hotel Kota Kinabalu include:

    • Twin/Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Promenade Hotel Kota Kinabalu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Promenade Hotel Kota Kinabalu offers the following activities / services (charges may apply):

    • Fitness centre
    • Manicure
    • Make up services
    • Hair styling
    • Swimming Pool
    • Hair cut
    • Hair treatments
    • Fitness
    • Fitness/spa locker rooms
    • Pedicure
    • Beauty Services
    • Hair colouring

  • Promenade Hotel Kota Kinabalu is 950 yards from the centre of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Promenade Hotel Kota Kinabalu is from 14:00, and check-out is until 12:00.

  • Promenade Hotel Kota Kinabalu has 2 restaurants:

    • Cafe Promenade
    • Dynasty Restaurant

  • Guests staying at Promenade Hotel Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • Buffet