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Hotel Sandakan is situated in the city centre, only 200 metres from the Sulu seafront. It features two restaurants and offers free Wi-Fi and on-site parking. Guest rooms are air-conditioned and include a satellite TV and a minibar. Each room features a private bathroom with amenities. Palm Café serves a wide variety of both Malaysian local delights and international dishes. Guests of Sandakan can also enjoy authentic Cantonese cuisine and dim sum specialities at the Palm Garden Restaurant. Sandakan Hotel is located 20 km away from Sandakan Airport. The hotel is 11 km from Sandakan Memorial Park, and less than 5 km away from the Chinese temple of Puh Jih Shih.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
or
1 double bed
2 large double beds
1 large double bed
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.8
Cleanliness
8.1
Comfort
8.2
Value for money
8.2
Location
8.5
Free WiFi
7.1
Select topics to read reviews:

See what guests loved the most:

  • Hannah
    Austria Austria
    Had a great stay! Location is near the center, could store my luggage while the room was not ready yet. Good breakfast.
  • Keith
    Australia Australia
    Close proximity to town and to memorial park…. Room was cleaned every day…. Eco friendly hotel…..
  • Jessica
    South Korea South Korea
    Great location. Walking distance from the waterfront and all the shops. The beds were comfortable and the room was clean.

Hotel surroundings

Restaurants
2 restaurants on site

  • Palm Cafe
    • Cuisine
      Chinese • Malaysian • Local
    • Open for
      Breakfast • Lunch • Dinner
  • Palm Garden Chinese Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Sandakan

Most popular facilities
  • Free WiFi
  • Free parking
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Non-smoking rooms
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Packed lunches
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages spoken
  • English
  • Malay

House rules

Hotel Sandakan takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 05:30 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 100 is required on arrival. That's about GBP 16. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children older than 1 year are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6+ years
Extra bed upon request
MYR 75 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted Hotel Sandakan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Sandakan

  • Hotel Sandakan offers the following activities / services (charges may apply):

    • Yes, Hotel Sandakan is popular with guests booking family stays.

    • Hotel Sandakan is 250 yards from the centre of Sandakan. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Sandakan has 2 restaurants:

      • Palm Garden Chinese Restaurant
      • Palm Cafe

    • Room options at Hotel Sandakan include:

      • Twin
      • Twin/Double
      • Family
      • Suite
      • Single
      • Double

    • Guests staying at Hotel Sandakan can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

      Breakfast option(s) include:

      • Buffet
      • À la carte

    • Check-in at Hotel Sandakan is from 15:00, and check-out is until 12:00.

    • The prices at Hotel Sandakan may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.