• City view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Shangri-La Kuala Lumpur

Shangri-La Hotel Kuala Lumpur offers accommodation in the city centre, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property. Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges. Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a minibar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious en suite bathroom. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness centre. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage. The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge. Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.1
Free WiFi
9.0
High score for Kuala Lumpur
Select topics to read reviews:

See what guests loved the most:

  • Charith
    Sri Lanka Sri Lanka
    Extremely convenient location. Glamorous interior. Friendly staff. Very much accommodative. A wide variety of options in the food menu. Comfortable and clean. Walking distance to all key locations at KL.
  • Foong
    Malaysia Malaysia
    Breakfast We are regulars at Shangri-La and as such the food at Horizon Club which is good but can be improved especially the varieties. Remember not all guest are alcohoic drinkers but food enthusiasts
  • Sujata
    Malaysia Malaysia
    It had the most comfortable bed, and I slept like a baby! It was a stay I will remember for a long, long time - an adventure, actually. Most of the staff were ever so pleasant at all times. I loved the complementary fruits and easy access to...

Hotel surroundings

Restaurants
5 restaurants on site

  • LaFite
    • Cuisine
      French
    • Ambiance
      Modern • Romantic
  • Lemon Garden Cafe
    • Cuisine
      Chinese • Indian • Italian • Malaysian • Local
    • Open for
      Breakfast • Dinner • High tea
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal
  • Lemon Garden 2Go
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Halal
  • Shang Palace
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • Zipangu
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional

Facilities of Shangri-La Kuala Lumpur
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • 5 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Live music/performance
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Car hire
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Hindi
  • Malay
  • Chinese

House rules

Shangri-La Kuala Lumpur takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 116 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 116 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash Shangri-La Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property.

This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

FAQs about Shangri-La Kuala Lumpur

  • Check-in at Shangri-La Kuala Lumpur is from 14:00, and check-out is until 12:00.

  • Shangri-La Kuala Lumpur offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Fitness
    • Personal trainer
    • Steam room
    • Live music/performance
    • Beauty Services
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Swimming Pool
    • Facial treatments
    • Waxing services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Kuala Lumpur on this page.

  • Shangri-La Kuala Lumpur is 150 yards from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Shangri-La Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shangri-La Kuala Lumpur has 5 restaurants:

    • Shang Palace
    • Zipangu
    • Lemon Garden 2Go
    • Lemon Garden Cafe
    • LaFite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Shangri-La Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Halal
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Room options at Shangri-La Kuala Lumpur include:

    • Double
    • Twin
    • Suite