• Apartments
  • View
  • Pets allowed
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
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Featuring 4-star accommodation, Citadines Prai Penang is set in Bukit Mertajam, 9.2 km from Sunway Carnival Mall and 14 km from Penang Bridge. This aparthotel offers free private parking, a 24-hour front desk and free WiFi. Boasting family rooms, this property also provides guests with a year-round outdoor pool. Accommodation is fitted with air conditioning, a fully equipped kitchenette, a flat-screen TV and a private bathroom with bidet, slippers and a hair dryer. At the aparthotel, units are fitted with bed linen and towels. The aparthotel offers a buffet or halal breakfast. Queensbay Mall is 21 km from Citadines Prai Penang, while 1st Avenue Penang is 24 km from the property. The nearest airport is Penang International, 23 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Halal, Buffet

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
Bedroom 1:
1 large double bed
Bedroom 2:
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.5
Location
8.8
Free WiFi
8.2
High score for Bukit Mertajam
Select topics to read reviews:

See what guests loved the most:

  • Dhiya
    Malaysia Malaysia
    The amenities inside the apartment. Really feels like home. And very spacious
  • Idris
    Singapore Singapore
    The property is close to the main highway so it was convenient for us to go to different areas of Penang including the Georgetown via the bridge. The unit that we had comes with a living room and 2 bedrooms. It was very spacious and very clean....
  • Ximie
    Malaysia Malaysia
    The room is incredibly spacious, impeccably clean, and fully functional with a convenient washer and dryer. Additionally, there is a paid self-service laundry available. The kitchen comes fully equipped with a microwave and all necessary cooking...

Property surroundings

Facilities of Citadines Prai Penang
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Breakfast
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in the rooms and is free of charge.
    Kitchen
    • Microwave
    • Refrigerator
    • Kitchenette
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bidet
    • Towels/sheets (extra fee)
    • Slippers
    • Private bathroom
    • Free toiletries
    • Hairdryer
    • Shower
    Living Area
    • Sofa
    • Desk
    Media & Technology
    • Flat-screen TV
    • Telephone
    Room Amenities
    • Ironing facilities
    • Iron
    Pets
    Pets are allowed on request. Charges may be applicable.
    Accessibility
    • Upper floors accessible by elevator
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Fitness
    • Hot tub/Jacuzzi
    • Fitness centre
    Activities
    • Happy hour
      Additional charge
    Services & Extras
    • Wake-up service
    Transport
    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • 24-hour front desk
    Cleaning services
    • Laundry
      Additional charge
    Miscellaneous
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Soundproof rooms
    • Lift
    • Family rooms
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English

    House rules

    Citadines Prai Penang takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about GBP 33. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    MYR 0 per child, per night

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa JCB Cash Citadines Prai Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Pets

    Pets are allowed on request. Charges may be applicable.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Citadines Prai Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Citadines Prai Penang

    • Citadines Prai Penang is 2.1 miles from the centre of Bukit Mertajam. All distances are measured in straight lines. Actual travel distances may vary.

    • Citadines Prai Penang can accommodate the following group size:

      • 4 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Citadines Prai Penang offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Fitness
      • Happy hour
      • Swimming Pool

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Citadines Prai Penang on this page.

    • Yes, Citadines Prai Penang is popular with guests booking family stays.

    • Check-in at Citadines Prai Penang is from 15:00, and check-out is until 12:00.

    • The prices at Citadines Prai Penang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Citadines Prai Penang has the following number of bedrooms:

      • 2 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Guests staying at Citadines Prai Penang can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).

      Breakfast option(s) include:

      • Halal
      • Buffet