• Apartments
  • Kitchen
  • View
  • Swimming Pool
  • Washing machine
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
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Experience world-class service at THE FACE Suites

Featuring an infinity pool and fitness centre, THE FACE Suites offers accommodations in Kuala Lumpur, 300 metres from Starhill Gallery. Guests can enjoy the on-site bar. Each room includes a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bath robes, free toiletries and a hair dryer. You will find a 24-hour front desk at the property. It is 900 metres to Berjaya Times Square, while Menara KL Tower is 1.9 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 km from THE FACE Suites. Located next to the infinity pool on the Sky Deck at Level 51, Deep Blue Restaurant & Bar serves up a variety of food and beverages. It also features a resident DJ. Guests can enjoy casual dining at Cafe iL Viso on the ground floor.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kuala Lumpur, this property has an excellent location score of 8.8

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 single bed
Bedroom 2:
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
8.8
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Nurliyana
    Singapore Singapore
    Spacious and clean apartment! Friendly staff..will definately stay again if i ever come to KL
  • Pietro
    Italy Italy
    spacious apartment with 2 rooms. clean facilities and great rooftop pool
  • Bright
    Botswana Botswana
    Amazing hotel with nice views, and an awesome restaurant with a rooftop pool! The rooms are very spacious. We were on the 38th Floor.

Host Information

8.6
8.6
Host review score
Host review score

An all-suite hotel located in the heart of Kuala Lumpur comprising of 200 units of sheer luxury and exclusivity with an inspired design and attention to details in the city with a view of stunning Kuala Lumpur's skyline. Designed to cater the need for business and leisure travelers, the hotel offers One Bedroom and Two Bedroom ranging from 83 sqm to 138 sqm with categories from Superior, Deluxe, and Premier to Grand Premier. The suites are fully furnished with integrated living room, kitchenette that are equipped with modern appliances, bedroom, en suite bathroom and a work or study area. Other facilities in the suites would be LED TV with 40 ASTRO channels which includes 9 sports channels, wired and wireless internet access (Wi-Fi), washing machine and dryer, and iron with ironing board. The infinity pool located on the 51st floor, offers panoramic views of the Kuala Lumpur's skyline where guests can dip and relax in the pool with views of Petronas Twin Towers and KL Tower as the backdrop. Other facilities available are children's wading pool, gymnasium with latest gym and cardio equipment.
Strategically located at Jalan Sultan Ismail, THE FACE Suites is surrounded by major expressways that are easily accessible for cars and public transportation that are within walking distance such as the nearest subway train Dang Wangi LRT and Bukit Nanas Monorail. The hotel is also a central to notable corporate offices in the Central Business District (CBD). It is also a short walking distance to the iconic Petronas Twin Towers, KL Tower, shopping malls and entertainments.
Languages spoken: English,Malay,Chinese

Property surroundings

Restaurants
1 restaurant on site

  • Deep Blue Restaurant & Bar
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal • Kosher

Facilities of THE FACE Suites
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Bar
  • Breakfast
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Sun terrace
Common areas
  • Shared lounge/TV area
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
Wellness
  • Kids' pool
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Room service
  • Restaurant
Activities
  • Happy hour
    Additional charge
Services & Extras
  • Wake-up service
Outdoor & View
  • View
Transport
  • Airport shuttle
    Additional charge
Reception services
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Carbon monoxide detector
  • Safety deposit box
Languages spoken
  • English
  • Malay
  • Chinese

House rules

THE FACE Suites takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of MYR 500 is required on arrival. That's about GBP 84. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Mastercard Visa American Express Cash THE FACE Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

The property requires a refundable security deposit upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform THE FACE Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MYR 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about THE FACE Suites

  • You can choose from a number of accommodation options at THE FACE Suites (subject to availability). These can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • THE FACE Suites offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Happy hour
    • Fitness

  • Check-in at THE FACE Suites is from 15:00, and check-out is until 12:00.

  • You can choose from a number of accommodation options at THE FACE Suites (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • THE FACE Suites is 750 yards from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, THE FACE Suites is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at THE FACE Suites may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • THE FACE Suites has 1 restaurant:

    • Deep Blue Restaurant & Bar