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Get the celebrity treatment with world-class service at The RuMa Hotel and Residences

Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amidst the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary. The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today. Once you arrive at The RuMa you enter a world that revolves around you. The RuMa covers all of your dining needs. ATAS celebrates unique local flavours in a contemporary fashion, while SEVEN Lobby Bar offer a selection of expertly curated and crafted classic cocktails and distillates, The LIBRARI is designated as the all-day venue for light meals and afternoon tea. The RuMas 6th floor represents an entirely new take on wellness. Immediately connected to the hotel's gorgeous 25-meter outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing. Part of UR SPA are a state of-the-art Gym and a barber shop, operated by internationally famed barber and perfumery Truefitt & Hill, London.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Hotel chain/brand

Property highlights

Situated in the real heart of Kuala Lumpur, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Asian, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.0
Location
9.5
Free WiFi
9.4
High score for Kuala Lumpur
Select topics to read reviews:

See what guests loved the most:

  • Philippe
    Belgium Belgium
    Amazing DESIGN and lights super friendly staff Chill vibe Swimming pool in the shadow (so you can stay there super long without being bothered by applying sunscreen) Nice breakfast (Continental and delicious Malaysian food and fresh tropical fruits)
  • Alena
    Switzerland Switzerland
    Convenient location - close to the Petronas Towers, Helipad and Pavilion. Great cocktails at the bar! Nice design of the room and hotel overall.
  • Lucie
    United Kingdom United Kingdom
    Good central location. Beautiful hotel with lovely pool. Very helpful staff

Hotel surroundings

Restaurants
3 restaurants on site

  • ATAS
    • Cuisine
      American • Malaysian • Asian • International • European
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal
  • SANTAI POOL & LOUNGE
    • Cuisine
      Malaysian • International
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Halal
  • SEVEN Lobby Bar
    • Cuisine
      Malaysian • International
    • Ambiance
      Traditional • Modern

Facilities of The RuMa Hotel and Residences
Great facilities! Review score, 9.4

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 3 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Laptop safe
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Wellness
  • Kids' pool
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Fitness centre
Languages spoken
  • Mandarin
  • English
  • Malay
  • Cantonese

House rules

The RuMa Hotel and Residences takes special requests - add in the next step!

Check-in

From 15:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
MYR 200 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
MYR 200 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash The RuMa Hotel and Residences accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The RuMa Hotel and Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The RuMa Hotel and Residences

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at The RuMa Hotel and Residences is from 15:00, and check-out is until 12:00.

  • The prices at The RuMa Hotel and Residences may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The RuMa Hotel and Residences offers the following activities / services (charges may apply):

    • Fitness centre
    • Massage
    • Evening entertainment
    • Back massage
    • Spa lounge/relaxation area
    • Full body massage
    • Tour or class about local culture
    • Head massage
    • Spa facilities
    • Fitness classes
    • Personal trainer
    • Foot massage
    • Spa/wellness packages
    • Fitness
    • Swimming Pool
    • Hand massage
    • Walking tours
    • Neck massage
    • Couples massage

  • The RuMa Hotel and Residences has 3 restaurants:

    • ATAS
    • SANTAI POOL & LOUNGE
    • SEVEN Lobby Bar

  • Room options at The RuMa Hotel and Residences include:

    • Double
    • Twin
    • Studio
    • Suite

  • The RuMa Hotel and Residences is 850 yards from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The RuMa Hotel and Residences can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet