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Ambassador Thermal Motel is centrally located in Rotorua, near Lake Rotorua and the Polynesian Spa. Facilities include a heated outdoor swimming pool, 2 mineral pools and barbecue facilities. The motel offers spacious studio and apartment accommodation that are serviced daily. Ambassador Motel is situated beside Motutara Golf Course and a short stroll to restaurants, museum, convention centre, and Government Gardens.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Rotorua, this property has an excellent location score of 9.1

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
3 single beds
and
1 double bed
3 single beds
and
2 large double beds
1 double bed
Bedroom :
1 double bed
Living room:
2 sofa beds
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom 1:
1 double bed
Bedroom 2:
1 double bed
Living room:
2 sofa beds
Bedroom 1:
1 single bed
and
1 large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.8
Facilities
7.7
Cleanliness
7.9
Comfort
8.0
Value for money
7.8
Location
9.1
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Tony
    United States United States
    Very central location and easy to walk a lot of places. Good value for the price
  • K
    Kathryn
    Australia Australia
    Perfect location. Could walk to all the main attractions. Staff very pleasant and helpful.
  • Brian
    United Kingdom United Kingdom
    Friendly helpful staff. Early check in. Help with bag. Offer of milk. Refund of 30$ given when hot water went.

Property surroundings

Facilities of Ambassador Thermal Motel

Most popular facilities
  • 3 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Laundry
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
Living Area
  • Dining area
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not possible).
  • Street parking
  • Accessible parking
Services
  • Daily housekeeping
  • Private check-in/check-out
  • Luggage storage
  • Wake-up service
  • Tour desk
  • Laundry
    Additional charge
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
    Additional charge
  • Allergy-free room
  • Heating
  • Soundproofing
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Fan
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
3 swimming pools
Pool 1 - outdoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Pool 2 - outdoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Fence around pool
Pool 3 - indoor
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
Wellness
  • Kids' pool
Languages spoken
  • English

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Ambassador Thermal Motel takes special requests - add in the next step!

Check-in

From 14:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 10:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about GBP 95. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
NZD 15 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Cash Ambassador Thermal Motel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation.

Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your cheque/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ambassador Thermal Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Ambassador Thermal Motel

  • Yes, Ambassador Thermal Motel is popular with guests booking family stays.

  • Ambassador Thermal Motel offers the following activities / services (charges may apply):

    • Swimming Pool

  • Room options at Ambassador Thermal Motel include:

    • Studio
    • Apartment

  • Check-in at Ambassador Thermal Motel is from 14:00, and check-out is until 10:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Ambassador Thermal Motel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Ambassador Thermal Motel is 1,000 yards from the centre of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.