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You can enjoy soaking in the view of the Remarkables mountain range, rising from the waters of Lake Wakatipu, from the comfort of Heritage Queenstown. Crafted from centuries-old stone and cedar, this sophisticated hotel is suitable for business and leisure stays and boasts stunning views over Lake Wakatipu and Queenstown. It is located within a 5-minute drive from the town centre. It features an outdoor swimming pool, spa pool, fitness centre and sauna, and an elegant restaurant. Guests enjoy unlimited complimentary WiFi. Heritage Queenstown offers modern, alpine-style accommodation in peaceful, scenic surroundings. Accommodation choices include Deluxe hotel rooms with options for families, 2-bedroom apartments and large open-plan studio suites. The property is a 10-minute drive from Shotover River. It is 13 minutes' drive from Queenstown International Airport.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
2 single beds
or
1 large double bed
2 single beds
and
1 extra-large double bed
2 single beds
or
1 large double bed
Bedroom 1:
1 extra-large double bed
and
1 sofa bed
Bedroom 2:
1 extra-large double bed
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
and
1 sofa bed
Bedroom 2:
1 extra-large double bed
and
1 sofa bed
2 single beds
and
1 large double bed
or
2 extra-large double beds
1 large double bed
or
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
8.9
Comfort
9.0
Value for money
8.2
Location
8.6
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Srujana
    Australia Australia
    We booked family room with no lakeview for 1 night. Room and bathroom was clean and tidy. Beds were very comfortable. Staff was friendly. During checkin they gave us complimentary drink vouchers, which was a surprise to us. Lot of food varieties...
  • Mark
    Australia Australia
    Wow! We were given a view of the lake which was just incredible first thing in the morning. Sometimes you get what you pay for, we knew going in that it was a little more expensive on our road trip for two nights but it was well worth it. We had...
  • Colleen
    Australia Australia
    The bed!!! Most comfortable bed I’ve slept in ever! The mattress topper had me in heaven! The breakfast was beautiful.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Heritage Queenstown
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Cycling
    Off-site
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.
    Reception services
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Allergy-free room
    • Wake-up service
    • Heating
    • Carpeted
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Wellness
    • Fitness
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Spanish

    House rules

    Heritage Queenstown takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 10:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of NZD 50 is required on arrival. That's about GBP 23. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 14 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash Heritage Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that Heritage Queenstown requires a full accommodation plus a NZD $50 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges.

    Please note that children under 14 years of age stay free of charge when using existing beds.

    Please inform Heritage Queenstown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    A damage deposit of NZD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Heritage Queenstown

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Check-in at Heritage Queenstown is from 15:00, and check-out is until 10:00.

    • Heritage Queenstown offers the following activities / services (charges may apply):

      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Cycling
      • Skiing
      • Swimming Pool
      • Fitness

    • Heritage Queenstown is 1 miles from the centre of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Heritage Queenstown on this page.

    • Room options at Heritage Queenstown include:

      • Twin/Double
      • Suite
      • Family

    • Heritage Queenstown has 1 restaurant:

      • Restaurant #1

    • The prices at Heritage Queenstown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.