James Cook Hotel is located in the heart of Wellington, just 500 metres from Lambton Harbour. It features a fitness centre and a restaurant with harbour views. James Cook Wellington is just 15 minutes’ walk from both Cuba Street and Courtenay Place. Wellington International Airport is a 20-minute drive away. The hotel offers direct elevator access to Lambton Quay. Enjoy the full refurbishment when you stay in the Executive King or Twin Rooms. All air-conditioned rooms come with en suite bathrooms and work desks. Each room includes free WiFi, cable TV, a refrigerator and tea and coffee making facilities. Some rooms feature city or harbour views. Facilities at the James Cook Hotel Grand Chancellor include a 24-hour front desk and a business centre. Hotel guests have access to Les Mills fitness centre on Lambton Quay. The 17th-floor Whitby’s Restaurant and Bar offers buffet or à la carte dining stunning harbour views. Sojourn Café features a contemporary à la carte menu. A pianist plays live in Whitby’s & Sojourn several days a week.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Wellington, this hotel has an excellent location score of 9.2

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.1
Cleanliness
8.7
Comfort
8.7
Value for money
7.9
Location
9.2
Free WiFi
8.4
Select topics to read reviews:

See what guests loved the most:

  • S
    New Zealand New Zealand
    Friendly staff, comfortable rooms. Convenient lift access to Lambton Quay. In house restuarant and cafe/bar really handy and great quality food.
  • Samantha
    United Kingdom United Kingdom
    The property is a nice hotel but it is slightly outdated, we were happy with their buffet food meals in the evening.
  • Chase
    New Zealand New Zealand
    The room was a great size. The bed was nice and comfy and the bathroom was nice. Location to the site I was visiting for work was great. Staff were friendly and helpful.

Hotel surroundings

Restaurants
1 restaurant on site

  • Whitbys Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free

Facilities of James Cook Hotel Grand Chancellor
Great facilities! Review score, 8.1

Most popular facilities
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Live music/performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs NZD 30 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness centre
Languages spoken
  • English

House rules

James Cook Hotel Grand Chancellor takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about GBP 47. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 50 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos JCB American Express Cash Bankcard James Cook Hotel Grand Chancellor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that there is a 1.64% charge when you pay with a Visa, Mastercard or JCB credit card or prepayment with debit card.

Please note that there is a 3.35% charge when you pay with an American Express credit card or prepayment with debit card.

Please note that James Cook Hotel Grand Chancellor requires a credit card imprint or a NZD $100 per night cash/credit card deposit upon check in to cover any incidental charges. If using a debit card or cash, the total cost of the reservation is payable upon check in, plus the bond.

Please note that non-refundable reservations will be charged at the time of booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about James Cook Hotel Grand Chancellor

  • James Cook Hotel Grand Chancellor has 1 restaurant:

    • Whitbys Restaurant

  • Room options at James Cook Hotel Grand Chancellor include:

    • Twin/Double
    • Suite
    • Double
    • Twin

  • James Cook Hotel Grand Chancellor is 600 yards from the centre of Wellington. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, James Cook Hotel Grand Chancellor is popular with guests booking family stays.

  • The prices at James Cook Hotel Grand Chancellor may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at James Cook Hotel Grand Chancellor is from 14:00, and check-out is until 11:00.

  • James Cook Hotel Grand Chancellor offers the following activities / services (charges may apply):

    • Fitness centre
    • Live music/performance