• City view
  • Swimming Pool
  • WiFi available in all areas
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Centrally located on the shores of Lake Rotorua, Novotel Rotorua Lakeside features a restaurant, a fitness centre, a geothermal spa and hot pools. Novotel Rotorua is in the heart of the city and provides guests with easy access to shopping, dining and entertainment outlets. Guests can relax with a walk around the lake or enjoy a fun day with the many activities on offer in Rotorua. Atlas Café and Restaurant offers buffet breakfast and dinner and a la carte lunch. Clarks Bar offers a bar snack menu, classic cocktails, local beers and wine and an extensive range of spirits. All air-conditioned rooms have a 42-inch flat-screen TV with 57 cable channels. Each room includes a large work desk, ironing facilities and tea and coffee making facilities, slippers and bathrobe. Novotel Rotorua is a 10-minute walk from the Polynesian Spa, a 5-minute walk from the QE Health Wellness & Spa and a short drive from many activities and geothermal sites.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand

Property highlights

Situated in the best rated area in Rotorua, this hotel has an excellent location score of 9.3

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
7.9
Comfort
8.1
Value for money
7.2
Location
9.3
Low score for Rotorua
Select topics to read reviews:

See what guests loved the most:

  • Katherine
    Australia Australia
    Loved the location and close to a street full of restaurants. Great geothermal spa too. Staff exceptionally friendly and helpful.
  • Don
    Australia Australia
    Room was comfortable, bed was amazing Ngawha bath was awesome
  • Darlene
    New Zealand New Zealand
    Loved everything about our stay. We had dinner at the restaurant and the food was great.

Hotel surroundings

Restaurants
1 restaurant on site

  • Atlas Cafe & Restaurant
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Novotel Rotorua Lakeside

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • WiFi available in all areas
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Fitness centre
  • Bar
Outdoors
  • Outdoor furniture
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and charges are applicable.
Parking
Private parking is possible on site (reservation is not needed) and costs NZD 15 per day.
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Pool/beach towels
Wellness
  • Kids' pool
  • Fitness
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • Hindi
  • Thai
  • Filipino
  • Chinese

House rules

Novotel Rotorua Lakeside takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash is not accepted Novotel Rotorua Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Novotel Rotorua Lakeside

  • Room options at Novotel Rotorua Lakeside include:

    • Family
    • Double
    • Suite

  • Novotel Rotorua Lakeside has 1 restaurant:

    • Atlas Cafe & Restaurant

  • Yes, Novotel Rotorua Lakeside is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Novotel Rotorua Lakeside on this page.

  • Novotel Rotorua Lakeside offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Cycling
    • Golf course (within 3 km)
    • Hot spring bath
    • Bicycle rental
    • Swimming Pool
    • Fitness

  • The prices at Novotel Rotorua Lakeside may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Novotel Rotorua Lakeside is 800 yards from the centre of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Novotel Rotorua Lakeside is from 14:00, and check-out is until 11:00.